Program Manager- CHAP TPI

Indian Health Council Inc; Valley Center (CA); On-site; USD 75,000 - 83,000; Full time

Benefits offered by this job

PPO medical insurance

403B retirement with company matching

Paid time off and sick leave

14 paid holidays

Loan repayment programs

Job summary

Indian Health Council, Inc. in Valley Center, CA is seeking a CHAP TPI Manager to lead the Community Health Aide Program and Tribal Planning initiatives.

You will supervise the CHAP team, align activities with program goals, and manage outreach and educational efforts within the tribal community. The role requires coordination with partners, development of training materials, and ensuring accurate reporting.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• 4 years’ experience in related program coordination, administration experience or equivalent combination of education and experience.
• 1 year supervisory experience managing employees, interns, or volunteers.
• Applicant must have excellent computer skills and be a self-starter.

Responsibilities

• Manage the daily operations of the department.
• Develop and interpret department policies and CQI activities, including data collection and reporting.
• Set and monitor short- and long-term goals aligned with strategy.
• Direct staffing and scheduling, ensure adequate coverage.
• Develop individual goals and evaluate employee performance.
• Facilitate meetings and ensure culturally relevant health promotions.
• Coordinate collaborations with Tribal entities to improve recovery and resources.
• Provide training on Opioid Use Prevention including MAT/MOUD.

Skills

Organizational skills

Public speaking

Interpersonal communication

Excellent computer skills

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office 365

SharePoint

Microsoft Teams

Job description

Job Details

Job Location: Indian Health Council-Rincon - Valley Center, CA 92082

Position Type: Full Time

Salary Range: $74,804.08 - $82,826.64 Salary/year

Since 1970, Indian Health Council, Inc. (IHC) has provided high-quality, compassionate healthcare and support services to the nine Federally recognized American Indian tribes in north San Diego County. With more than 200 employees serving 2 clinic sites, IHC is proud of the diversity of its staff as a reflection of the community it serves. The reward of working at IHC is more than a paycheck and excellent benefits; it is the impact and contribution to the Tribal community that employees value most. If you are passionate about improving the overall health and wellness of our tribal community, IHC is looking for people like you.

About Us

• Patient-Centered Care: Medical, Dental, Behavioral Health, Pharmacy, Social Services
• Research focused: Community Based Participatory grant-funded research programs; we are a Native American Research Center of Health (NARCH).
• Accredited as an ambulatory health care center by AAAHC

Our Philosophy

At IHC, we believe in empowering our patients with knowledge to achieve their healthcare goals. We strive to treat the whole person using a multifaceted approach to include physical, mental, emotional, and spiritual aspects of health and wellbeing.

Our Benefits

• PPO medical, dental, and vision insurance with low employee contribution; company-paid life and disability insurance; malpractice coverage for providers; 403B retirement with company matching; generous PTO and Sick time; 14 paid holidays; paid jury service; and paid bereavement leave; reimbursement for professional license(s), and certifications such as CPR and continuing education units. Our facility also qualifies as a high-need area for provider CA State and Federal Loan Repayment Programs.

Reports To: Research and Student Development Director

FLSA Status: Exempt

Position Function: Non-clinical

Classification: Regular, Full-time

Schedule: Monday – Friday 1.0 FTE

Location: Onsite, position may be assigned to work at both IHC locations

Grant End Date: CHAP TPI until 6/30/2029

SUMMARY:

Under the direction of the Research and Student Development Director, this position is responsible for managing and implementing activities of the Community Health Aide Program (CHAP) Tribal Planning and Implementation (TPI) Grant Program. The CHAP TPI Manager will be responsible for supervising and ensuring that the CHAP TPI team is aligned with the program goals, objectives and activities timeline and reporting. The CHAP TPI manager coordinates activities of the full CHAP team; clinical and CHAP TPI support staff. Activities include; student support activities; education/outreach events and mini symposiums, student recruitment and training, educational material development, collaboration with academic partners, pilot learning lab and satellite school; and program cultural alignment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• 1. Manage the daily operations of the department, or sub-section of the department.
• 2. Direct and participate in the development, interpretation, evaluation, and recommendation of department policies, procedures, rules, and regulations for the effective operation of programs and services. Engage and participate in continuous quality initiative (CQI) activities, including data collection, monitoring, and reporting.
• 3. Work with the department director to create short- and long-term department goals and objectives that align with organizational strategies. Implement and monitor strategic action plans and goal achievement, communicate outcomes to subordinate employees.
• 4. Manage and direct the work of subordinate employees, by establishing work schedules, creating assignments, setting priorities and monitoring productivity, and time and attendance. Responsible for ensuring adequate staffing coverage in accordance with minimum staffing plans.
• 5. Develop and communicate individual goals for subordinate employees, monitor and evaluate employee performance through the review of completed work assignments and work techniques. Identify employee development and training needs and ensure that training is obtained. Make recommendations for personnel actions.
• 6. Facilitate internal and external collaborative meetings, ensure health promotions information is disseminated and gathered with accuracy and cultural relevancy.
• 7. Clearly communicate project goals and coordinate appropriate activities/meetings to ensure goals are met.
• 8. Partner with local treatment and recovery centers in a manner consistent with Tribal preferences and beliefs on the development and implementation of a quality improvement plan focusing.
• 9. Establish collaborations with state, territorial, and/or local Tribal entities to improve effective recovery and linkage to tribal resources.
• 10. Provide or collaborate on the development of training for Opioid Use Prevention including MAT/MOUD staff that specifically addresses the needs of community members.
• 11. Maintain well-organized documentation, tracking, and reporting processes.
• 12. Responsible for uploading/submitting all required grant reports following Director approval.
• 13. Attend department meetings, and community collaborations to provide presentations, support, and other resources to staff and program affiliates.
• 14. Participate in local community gatherings/events for outreach and awareness.
• 15. Position may be re-assigned during activation of EOP.

SUPERVISORY RESPONSIBILITIES

Manages one or more subordinate employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring under consult with RSD and training employees; planning, assigning, and directing work; appraising performance; rewarding, and disciplining employees; addressing complaints and resolving problems.

TRAVEL & DRIVING REQUIREMENTS

• Must be able to travel
• Driving is required for this position

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED required.
• Bachelor’s degree preferred.
• 4 years’ experience in related program coordination, administration experience or equivalent combination of education and experience.
• 1 year supervisory experience managing employees, interns, or volunteers.
• Applicant must have excellent computer skills and be a self-starter.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Experience working with Tribal communities.
• Knowledgeable of Southern California Tribes.
• Self-motivated with the ability to exceed patient expectations.
• Excellent organizational skills to effectively handle multiple tasks.
• Flexibility to support change, with varying schedules, as necessary.
• Excellent interpersonal communication skills.
• Excellent public speaking skills.
• Proficient in productivity software: Microsoft Office 365, Microsoft Teams (messaging, virtual meetings, file sharing) and Share Point.
• Proficient in Canva.
• Proficient in electronic health records software.
• Utilization of Paycom and PolicyTech systems.
• Knowledge of Community Health Aide Program is a plus.
• Experience in student support and educational programs is a plus.

CERTIFICATES, LICENSES, MEMBERSHIPS AND REGULATIONS

• A valid California driver’s license and a good driving record will be required at the time of appointment and must be maintained throughout employment.
• Current CPR certification or attainment within 6 months of hire.
• Applicants must successfully pass a pre-employment physical exam, tuberculin skin test or x-ray and urine drug screen test.
• Health must be adequate to perform all duties of the position.
• Must pass criminal background check.

WORK ENVIRONMENT

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job.

• Indoor office environment, may attend occasional outreach events in the community.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job position. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee occasionally required to walk and stoop. The employee must regularly lift and/or move up to 10 pounds; may frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.

CUSTOMER RELATIONS

1. Respond promptly and with caring actions to patients and employees.
2. Maintain professional working relationships with all levels of staff, patients, and the public.
3. Be part of a team and cooperate in accomplishing department/organizational goals and objectives.

QUALITY MANAGEMENT

1. Display knowledge of normal signs of human development and ability to assess and provide age-appropriate care.
2. Contribute to the success of the organization by participating in quality improvement activities.

SAFETY

1. Maintain current knowledge of policies and procedures as they relate to safe work practices.
2. Follow all safety procedures and report unsafe conditions.
3. Use appropriate body mechanics to ensure an injury free environment.
4. Follow all infection control procedures including blood-borne pathogen protocols.

HIPAA/COMPLIANCE

1. Maintain privacy of all patient, employee, and volunteer information. Access such information only on a need-to-know basis and for business purposes only.
2. Comply with all regulations regarding corporate integrity and security obligations.
3. Report unethical, fraudulent, or unlawful behavior or activity.

Indian Preference shall be given in accordance with IHC’s Policies and Procedures.