Admin: Care Coordinator Associate

A&B Homecare Solutions; Torrington (CT); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with a 6% match

Paid Time Off

10 Paid Holidays

Employee Assistance Program

Employee Discounts (retail, hotel,food

Retail, hotel, food, restaurants, car租

Voluntary Term Life and AD&D Insurance

Legal Services Insurance

Short-Term and Long-Term Disability

Accident, Critical Illness & Hospital

Job summary

A&B Homecare Solutions, a Modivcare Personal Care Service, is seeking a Care Coordinator Associate in Torrington, CT. This role ensures patient care needs are met efficiently and effectively, coordinating schedules and communicating with patients and families.

Responsibilities include managing staff schedules, handling calls about appointments, documenting visits, and supporting intake for home care requests.

Qualifications

• High school diploma or equivalent.
• 1+ years of customer service experience required.
• 1+ years of home healthcare experience preferred.

Responsibilities

• Assign field staff schedules and confirm assignments with employees and patients.
• Speak with patients or patient families regarding schedules, call-offs, cancelations, and appointments.
• Document client data and visits in the scheduling system
• Be the backup to the Intake department for receiving and coordinating home care service requests.
• Understanding that communication is vital within the office as well as to everyone involved in our clients' care.

Skills

Customer service

Scheduling

Education

High school diploma or equivalent

Job description

A&B Homecare Solutions, a Modivcare Personal Care Service, is looking for a Care Coordinator Associate. You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.

Compensation & Schedule

• Pay: $19.00-$23.00/Hourly based on experience
• Schedule: M-F 8:30AM-5:00PM (Rotating on call)
• Office Address: 30 Peck Road, #2202, Torrington, CT 06790

Benefits And Perks

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• 10 Paid Holidays
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

Responsibilities

• Assign field staff schedules and confirm assignments with employees and patients.
• Speak with patients or patient families regarding schedules, call-offs, cancelations, and appointments.
• Document client data and visits in the scheduling system
• Be the backup to the Intake department for receiving and coordinating home care service requests.
• Understanding that communication is vital within the office as well as to everyone involved in our clients' care.

Qualifications

• High school diploma or equivalent
• 1+ years of customer service experience required.
• 1+ years of home healthcare experience preferred.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job: Combination of office work and travel; frequent standing and walking; driving between locations; use of computers and mobile devices; occasional lifting up to 20 lbs.

Our Mission

To provide access to the care that matters for those who need it most.

Our Values

• Caring: We care about what we do and who we do it for.
• Collaborative: We value the perspective and experience of all.
• Dedicated: We are committed to making a real world impact.
• Purposeful: We know our work has meaning.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace