Admin & Call Center Specialist - Customer-Focused Support

Closets By Design; Franklin (VA); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Life insurance

Short term disability insurance

Health insurance

Vision insurance

Paid training

Paid holidays

Paid vacation

Job summary

Closets By Design in Franklin, Virginia, is seeking an enthusiastic Admin/Call Center professional. This role involves answering calls, scheduling appointments, and providing support to staff. Candidates must have office experience, strong communication skills, and proficiency in Microsoft Office. Compensation is between $17 and $18 per hour with additional benefits such as health insurance and paid training. Join a company with over 40 years of customer service excellence.

Qualifications

• No degree is needed; office experience is required.
• Proficient in Microsoft Office, especially Excel.
• Strong personal organizational skills.
• Customer-oriented, friendly, and enthusiastic.

Responsibilities

• Answer and direct incoming phone calls and book appointments.
• Work with designers' appointment calendars in CRM.
• Deliver administrative support for office staff and sales team.
• Complete general office duties with strong communication skills.

Skills

Microsoft Office proficiency

Organizational skills

Customer orientation

Strong communication skills

Job description

Closets By Design in Franklin, Virginia, is seeking an enthusiastic Admin/Call Center professional. This role involves answering calls, scheduling appointments, and providing support to staff. Candidates must have office experience, strong communication skills, and proficiency in Microsoft Office. Compensation is between $17 and $18 per hour with additional benefits such as health insurance and paid training. Join a company with over 40 years of customer service excellence.