Admin Associate

TurnPoint Services; Albany (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Paid parental leave

PTO

Paid holidays

Life and disability insurance

Accident & critical illness coverage

Pet insurance

Job summary

Stutzman Services, part of TurnPoint Services, seeks an Admin Associate to support accounting and customer operations in a fast-paced environment.

The ideal candidate is organized, detail-oriented, and confident with numbers, billing processes, and CRM tools. You will partner with accounting, service, and customer teams to keep data accurate and workflows smooth.

Qualifications

• Experience in billings or accounts receivable and a solid understanding of accounting basics.
• Strong communication, organization and time-management skills in a fast-paced environment.
• Proactive, problem-solving mindset with ability to work independently and accurately.

Responsibilities

• Review and verify invoices daily and resolve discrepancies with teams.
• Audit job folders and billing documentation for accuracy.
• Collaborate with accounting, service, installation, and customer service teams.
• Enter and update equipment info in warranty sites and ServiceTitan.
• Track install jobs and monitor productivity with data spreadsheets.
• Assist with material orders and delivery tracking to support timelines.
• Prepare emails, invoices and reports for stakeholders.
• Scan checks and manage money transactions in field and office.
• Provide basic customer support with service information.
• Participate in weekly team meetings and continuous improvement.
• Take on additional responsibilities as directed by management.

Skills

Organized

Billing/Accounts receivable

Communication

Time management

Independent work

Microsoft Office

CRM software

Tools

ServiceTitan

Microsoft Office

Job description

Brand Overview

Stutzman Services has been serving Oregon families since 1966. With deep community roots and a reputation for excellence in plumbing, HVAC, and irrigation services, Stutzman is a trusted name in the Willamette Valley. As part of TurnPoint Services, Stutzman employees benefit from mentorship, training, and national career advancement opportunities. We foster a culture of respect, teamwork, and service excellence. Grow your future with Stutzman Services — where Oregon craftsmanship builds lasting careers.

Role Overview

Admin Associate (2025-1024)

Role Overview

As a detail-oriented Administrative Assistant who thrives in a fast-paced environment, you’ll be a key support to both our accounting team and our customers, helping to ensure operations flow seamlessly and communication stays clear. The ideal candidate is organized, proactive, and confident with numbers, bringing a solid understanding of accounting practices and a passion for problem-solving. You’ll handle customer inquiries with professionalism and care, all while maintaining accuracy and attention to detail in every task. If you’re someone who loves variety in your day, takes pride in supporting a team, and finds satisfaction in helping things stay on track, we’d love to have you on board.

What You Bring

• You’re a highly organized, motivated professional who takes pride in accuracy and follow-through.
• You bring previous experience in billings, accounts receivable, or a similar administrative role. A solid understanding of accounting basics helps you navigate numbers with confidence and precision.
• You’re known for your strong communication, organization, and time-management skills, thriving in a fast-paced, rewarding environment where multitasking is key.
• Working Independently, you stay calm under pressure, and bring a proactive, problem-solving mindset to every challenge.
• Proficiency in Microsoft Office and CRM software allows you to stay efficient and connected, while your keen attention to detail ensures nothing slips through the cracks.

Key Responsibilities

• Review and verify invoices from all departments daily, ensuring accuracy and resolving discrepancies with the appropriate teams
• Audit job folders and documentation to confirm billing accuracy and completeness
• Collaborate with accounting, service, installation, and customer service teams to ensure data is precise and up to date
• Enter and update equipment information in warranty websites and customer profiles in ServiceTitan
• Track and manage install jobs, entering data on spreadsheets to monitor task completion and productivity metrics
• Assist with ordering materials and equipment, and track deliveries to support project timelines
• Prepare communications, including emails, invoices, and reports for internal and external stakeholders
• Scan checks and manage money transactions both in the field and the office
• Provide basic customer support by answering questions and sharing service information
• Participate in weekly team meetings and actively contribute to continuous improvement
• Take on additional responsibilities assigned by management to support team success

Why You’ll Love Working Here

• Comprehensive Benefits: Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company-paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family.
• Real Growth Opportunities: With more than 60+ strong local brands behind you, you’ll have the chance to grow your skills, take on new responsibilities, and build a long-term career.
• A Culture with Heart: We lead with teamwork, respect, and integrity. Every voice matters, and every contribution fuels our shared success.
• Purpose-Driven Work: Every role — in the field, office, or leadership — makes a real impact by helping families and communities stay safe and comfortable.
• Competitive Rewards: Strong pay, solid benefits, and recognition programs designed to celebrate craftsmanship, commitment, and exceptional performance.
• Clear Career Paths: From apprentice and entry-level roles to expert technicians, office leaders, and GMs — you’ll always know where you can grow next.
• Training & Development: Hands-on technical instruction, leadership pathways, and continuous learning through our Apprenticeship Academy and brand-level coaching.
• Modern Tools & Technology: Advanced diagnostics, digital tools, and quality equipment that help you work safer, smarter, and more efficiently.
• Safety First: A safety-first mindset built into every process so you go home safely every day.
• Inclusive & Supportive Environment: We welcome all backgrounds and empower every employee to bring their best.
• Stable & Reliable: The strength of a national platform with the trust of long-standing local brands means your career is secure and supported.
• Community Impact: Your work strengthens local neighborhoods and supports families in meaningful, practical ways.

EEO Statement

Equal Opportunity Employer

We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or other status protected by applicable federal, state, or local law.