Admin Assistant_Jr. IT Support Tech

Threshold-Enterprise; Scotts Valley (CA); On-site; USD 32,000 - 48,000; Full time

Job summary

Threshold-Enterprise is seeking an entry-level Administrative Assistant / Junior IT Support Tech in Scotts Valley, CA. You will support the IT team with administrative tasks and provide basic technical help to end users, while learning ERP tools and IT processes.

The role emphasizes organization, confidentiality, and strong communication as you assist in documentation, meetings, and IT-related scheduling. This is a great starting point for new graduates eager to learn.

Qualifications

• Experience providing desk top support to end users.
• Excellent written and verbal communication skills in English.
• Ability to maintain confidentiality.
• Strong organizational and time management skills.
• Familiarity with standard office equipment.

Responsibilities

• Assist IT staff with setting up and maintaining hardware for end users.
• Help manage IT-related purchasing and requisitions.
• Schedule meetings in Outlook and circulate agendas.
• Create WebEx invites and coordinate communications.
• Attend meetings and take notes for distribution.
• Assist in documentation and filing of IT records.
• Provide administrative support to IT team as needed.

Skills

Desktop support

Communication

Time management

Organizational skills

Confidentiality

Education

High school diploma or GED

College degree preferred

Tools

MS Windows

Microsoft Office Suite

Job description

This is an entry level position. New college graduates or people with limited experience (but have a positive attitude and willingness to learn) are welcome to apply.Summary of Job Duties:The Administrative Assistant / Junior IT Support Tech. will help support the IT team with various administrative tasks and provide technical support to workstation users and handheld device users. They will assist IT System Support Technicians as needed. This position helps optimize the efficiency of the technical team by relieving them of certain administrative functions and other routine tasks.Specific Job Duties:IT related purchasing and requisition management. Follow full cycle until receipt or item/service purchasedAssist technical support staff with setting up and maintaining hardware systems to support end users.Develop a good understanding of the organizations ERP software. Assisting users with issues as needed.Assist in creating documentation for IT related functionsSchedule meetings in Outlook and circulate agendas as neededCreate WebEx meeting invites as requiredOrganize and maintain all IT related contracts and schedule of paymentsHelp prepare IT related All Company notifications to aid with communicationsDirect employees to the appropriate IT team member for assistanceDocumentation filing and organization or various recordsAttend key meetings and taking meeting notes for subsequent distributionPerform all other tasks as assigned by Threshold managementMinimum Qualifications Required:Experience providing desk top support to end user.Working knowledge of MS Windows operating systems.Excellent written and verbal communication skills in EnglishAbility to maintain confidentialityAbility to take direction from various team members and work with limited supervisionExcellent organizational and time management skillsWorking knowledge of standard office equipment (copier, printer etc.)Proficiency in MS Office including; Word, Excel, Outlook and PowerPointMust be able to lift and carry 15 lbs. a short distanceHigh school diploma or GED. College grad preferablePass administrative skills testing with minimum of 80%