Admin Assistant I (Power Delivery - Transmission)

Entergy; New Orleans (LA); On-site; USD 35,000 - 48,000; Full time

Job summary

Entergy in New Orleans seeks a capable clerical support professional to perform all phases of computer clerical tasks for the department, maintain files and records, and assist with special projects including handling sensitive data.

The role requires strong verbal and written communication, the ability to work under pressure, and proficiency with company computer programs. Occasional after-hours support for outages may be required.

Qualifications

• General knowledge of clerical work and is familiar with all phases of work.
• Good verbal and written communication skills.
• Good analytical skills.
• Ability to work under stressful conditions.

Responsibilities

• Work under minimal supervision.
• Plan and layout work details.
• Perform all phases of computer clerical support for department to which assigned.
• Create and maintain files, records, reports, maps, charts, etc.
• Operate standard office equipment.
• Communicate effectively and maintain professionalism during stressful conditions when dealing with internal and external customers.
• Create and assist with special projects including but not limited to sensitive and confidential data.
• Provide support for outage restorations during scheduled and non-scheduled hours as required.
• Learn company's policies, procedures and responsibilities of department to which assigned.
• Train personnel regarding departmental functions and policies.
• Exercise independent decision-making.
• Check the work of others.

Skills

Clerical skills

Verbal and written communication

Analytical skills

Stress management

Customer service

Computer literacy

Education

High School diploma

Job description

ROLE AND RESPONSIBILITIES

• Work under minimal supervision
• Plan and layout work details
• Perform all phases of computer clerical support for department to which assigned
• Create and maintain files, records, reports, maps, charts, etc.
• Ability to operate standard office equipment
• Communicate effective and maintain professionalism during stressful conditions when dealing with internal and external customers
• Create and assist with special projects including but not limited to sensitive and confidential data
• Provide support for outage restorations during scheduled and non-scheduled hours as required
• Learn company's policies, procedures and responsibilities of department to which assigned
• Train personnel regarding departmental functions and policies
• The use of independent decision-making
• Check the work of others

EXPERIENCE AND SPECIAL QUALIFICATIONS

• High school diploma or equivalent required
• Have general knowledge of clerical work and is familiar with all phases of work
• Have some knowledge of utility operations practices and regulations
• Good verbal and written communication skills
• Proficient in use of company computer programs and terminal applications
• Good analytical skills
• Ability to work under stressful conditions
• Knowledge of company organizational operations to which assigned
• Qualify for vehicle operator's license

PHYSICAL QUALIFICATIONS

• Must be willing and able to perform the essential functions of the position, with or without reasonable accommodation

PERSONAL QUALIFICATIONS

• Be energetic and alert
• Be willing and able to work under unusual surroundings, as well as the normal working conditions pertaining to this job
• Be willing and able to receive and execute orders and instructions in such a manner as to inspire respect of associates
• Be neat, clean and orderly in work and person
• Be willing and able to attend and take part in safety meetings
• Have temperament suited to work of a routine and confining nature and be willing and able to work in harmony with other employees
• Understand importance of always rendering and maintaining first class, courteous service to all customers
• Understand the importance of treating as confidential certain items handled and have ability to recognize such items
• Must possess good judgment and have the desire to work with people
• Must be alert, aggressive, tactful, resourceful, cooperative, and demonstrate initiative for coordinating department in absence of management