Admin Assistant + Customer Service/Sales Support

Maine Coast Sea Vegetables, Inc.; Maine; Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Health benefits

Vision & dental insurance

Life insurance

Employee ownership potential

Flexible planning and communication

Job summary

Maine Coast Sea Vegetables is seeking an Administrative & Operations Coordinator to support daily administrative and operational functions in Hancock/Ellsworth, Maine. This hands-on role partners with administration, production, customer service, and management to keep processes flowing in a growing, employee-owned company.

The position offers opportunities to learn accounting, HR, ERP systems (Acumatica), customer service, and operational coordination with potential growth into management.

Qualifications

• Highly organized and detail-oriented
• Excellent communication and customer service skills
• Experience with bookkeeping or accounting support is beneficial
• Experience in HR or employee coordination is a plus
• Familiarity with ERP/inventory systems and Microsoft Office/Excel

Responsibilities

• Assist customers with questions and orders
• Support invoicing, payments, and basic accounting tasks
• Assist with employee onboarding and HR administration
• Keep information organized and coordinate across departments
• Provide ERP and inventory system support (Acumatica)
• Maintain filing and record-keeping
• Support payroll processes and HR administrative tasks
• Assist managers with projects and operations follow-up

Skills

Administrative support

Customer service

Data entry

Microsoft Excel

Organizational skills

Tools

Acumatica ERP

Inventory systems

Job description

Administrative & Operations Coordinator - In person, Hancock/Ellsworth location

** please note that while MCSV is on it's Annual August Slowdown we may respond to an applicant but will not be interviewing or hiring**

Full-Time | Monday–Friday

Part-time considered for the right candidate, with room to grow into full time.

We’re looking for a reliable, organized Administrative Assistant who enjoys variety in their day. This role supports customer service, accounting tasks (AR/AP), and some HR responsibilities. It’s a great fit for someone with exceptional communication skill and strong work ethic who likes helping things run smoothly and being part of a small team. The right candidate could grow into management over time.

Every great MCSV employee starts with learning the products, packages, and general flow of supply & sales by spending the first weeks (min) with our production team. Every employee here, at some point, is likely to jump into production from time to time, allowing things to keep moving. This baseline is key to success in every other job within the company!

What you’ll do:

• Help customers with questions and orders
• Support invoicing, payments, and basic accounting tasks
• Assist with employee on-boarding and administrative HR needs
• Keep things/information organized and moving across the building/company

About the Position

Maine Coast Sea Vegetables is seeking an organized, adaptable, people-oriented team member to support the daily administrative and operational functions of our employee-owned seaweed company.

This position will work closely with administration, production, customer service, and management teams. The role is ideal for someone who enjoys variety, communication, organization, and helping keep a growing business running smoothly.

This is a hands‑on support role with opportunities to learn accounting, HR, ERP systems, customer service, and operational coordination over time.

What You’ll Do

Responsibilities may include:

• Customer service and customer communication– as part of a team
• Order support and coordination
• Accounts payable and accounts receivable support
• Data entry and record keeping
• Assisting with payroll and HR administrative tasks
• Employee on-boarding paperwork and coordination
• Scheduling and communication support across departments
• Inventory and ERP system support (Acumatica)
• Filing, organization, and maintaining accurate records for the organization
• Assisting managers with projects and operational follow‑up
• Helping improve administrative systems and organization

What We’re Looking For

The ideal candidate is:

• Highly organized and detail‑oriented
• Friendly, professional, and comfortable communicating with people
• Able to manage multiple tasks and priorities
• Comfortable learning software and systems
• Reliable and self‑motivated
• Curious and willing to ask questions
• Calm under pressure and adaptable in a small business environment

Helpful Experience:

• Administrative support
• Customer service
• Bookkeeping or accounting support
• HR or employee coordination
• ERP systems or inventory systems
• Microsoft Office / Excel experience

Maine Coast Sea Vegetables offers:

• Paid time off and holidays
• Paid break time
• Competitive wages
• Some benefits; vision & dental, life insurance, etc.
• Potential to become an employee‑owner
• Flexibility for the right candidate with planning and communication

About Us

Maine Coast Sea Vegetables is an employee‑owned company that has responsibly sourced seaweed products since 1971. We value integrity, sustainability, teamwork, adaptability, and people who are willing to learn and contribute across all aspects of the company. For more: https://seaveg.com/pages/about-us