Admin Assistant - Branch

Cornerstone Capital Bank; Farmington (AR); On-site; USD 32,000 - 48,000; Full time

Job summary

Cornerstone Home Lending in Farmington, AR is seeking an Administrative Assistant with strong time management, a positive attitude, organization, a good work ethic, and flexibility to handle duties. You’ll be the first contact for clients in person and by phone.

The role includes answering calls, opening/closing the office, creating reports, researching questions, managing supplies, assisting with marketing, Salesforce data tasks, scheduling projects, and Concur reimbursements, with occasional

Qualifications

• Time management, organization and a positive attitude are essential.
• 3 years of recent administrative assistant experience preferred.
• Must be able to operate office equipment and maintain accuracy.
• Excellent written and verbal communication skills required.
• Reliable and proactive with strong customer service mindset.

Responsibilities

• Answer all incoming calls and be the first point of contact for all clients both in person and over the phone.
• Open & close the office M-F 8:00a-5:00p.
• Resolve administrative problems by coordinating the preparation of reports, analyzing data, and identifying solutions.
• Provide information to clients & team members by researching and answering questions and concerns.
• Check & maintain office supplies with impeccable attention to detail & organization.
• Assist with marketing responsibilities such as social media, direct mailings, and special projects.
• SalesForce Data Management, including milestones and special events, email campaigns, and mailing lists.
• Complete operational requirements by scheduling and assigning administrative projects, while expediting work results.
• Prepare monthly reimbursement reports through Concur.
• Occasional deliveries around local offices.

Skills

Time management

Positive attitude

Organization

Work ethic

Flexibility

Tools

Microsoft Office Suite

Salesforce

Concur

Job description

Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a unique national home lender with a reputation of amazing service, customer satisfaction, on-time closings, employee retention, and happiness. We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. We have successfully navigated our company through many industry cycles and changes in regulations.

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

Who we are looking for:

We are seeking an Administrative Assistant with strong time management skills, a positive attitude, organization, a good work ethic, and the ability to be flexible with duties. In addition, you’ll need to be able to:

• Answer all incoming calls and be the first point of contact for all clients both in person and over the phone.
• Open & close the office M-F 8:00a-5:00p.
• Resolve administrative problems by coordinating the preparation of reports, analyzing data, and identifying solutions.
• Provide information to clients & team members by researching and answering questions and concerns.
• Check & maintain office supplies with impeccable attention to detail & organization.
• Assist with marketing responsibilities such as social media, direct mailings, and special projects.
• SalesForce Data Management, including milestones and special events, email campaigns, and mailing lists.
• Complete operational requirements by scheduling and assigning administrative projects, while expediting work results.
• Prepare monthly reimbursement reports through Concur.
• Occasional deliveries around local offices.

What you'll need to be successful:

Success in this job relies on your time management skills, organization, and positive attitude. In addition, you’ll need the following qualifications:

• Microsoft Office Suite and data entry skills are a must.
• 3 years of recent administrative assistant experience preferred.
• Must be able to operate office equipment including copiers, scanners, multiple phone lines and computers.
• Must demonstrate outstanding customer service at all times.
• Must have excellent written and verbal communication skills.
• Must be reliable and proactive.

What we offer:

Because we recognize and reward hard work, we offer a competitive salary, full benefits package, and the potential for a performance-based bonus dependent upon position.