Mortgage Production Associate

Cornerstone-Capital-Bank; Arlington (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Cornerstone Home Lending in Arlington, TX seeks a Licensed Production Associate to support loan officers, Realtors, and clients in securing mortgage financing. You will set up loan files, pre-qualify, review income and asset documentation, and maintain product knowledge to ensure on-time closings.

This role requires strong time management, excellent communication, and CRM/Salesforce experience. You will coordinate with processors, title companies, and borrowers to expedite the mortgage process

Qualifications

• Must have strong time management and organization.
• Excellent written and verbal communication.
• CRM/Salesforce experience a plus; able to work within a database.

Responsibilities

• Assist the Loan Officer in partnering with Realtors, Builders, and clients to secure mortgage financing.
• Monitor and manage workflow to ensure timely closings.
• Review borrower income and asset documentation for completeness and accuracy.

Skills

Time management

Customer service

Communication

CRM/Salesforce

Microsoft Office

Detail-oriented

Tools

Mortgage Coach

Job description

Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a unique national home lender with a reputation of amazing service, customer satisfaction, on-time closings, employee retention, and happiness. We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. We have successfully navigated our company through many industry cycles and changes in regulations.

We honorGodby using our talents to make apositive differencein the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

We are searching for a Licensed Production Associate with strong time management skills, organization, good work ethic, and outstanding customer service skills.

What you’ll do:

• Provide a warm welcome to Realtors and Clients
• You will need to monitor and manage workflow to ensure timely closings
• Maintain product knowledge and stay up-to-date on changes to market conditions
• Comply with all applicable laws and regulations related to mortgage lending
• Set up loan files and pre-qualification, and once under contract, review borrower income and asset documentation for completeness and accuracy
• Communicate with borrowers, processors, operations staff, title companies, Realtors, etc., to expedite the mortgage process
• Request and follow up on required documentation from our clients
• Disclose and submit loans to the Operations Department - lots of attention to detail
• Perform basic income calculations, run AUS and set up loan scenarios in Mortgage Coach
• Provide extraordinary customer service to both internal and external customers
• Meet goals regarding time frames - we always close our clients on time
• Work within a database
• Plan and set up lunch-ins, meetings, etc.
• Market, service, and promote the Company’s loan products, mkae outbound calls to past clients to check in and schedule check up conversations

What you'll need to be successful:

Success in this job relies on your time management skills, organization, and positive attitude.

• Strong written and verbal communication skills
• Strong computer and technology-related skills
• Must be extremely organized
• Computer savvy and strong ability to pick up quickly on new systems
• DU is a plus
• Ability to follow up with multiple prospects daily
• Strong organizational, problem-solving, and analytical skills required
• CRM/Salesforce experience and knowledge of working within a database are a plus
• Self-motivated

Where you come in:

This professional will assist the Loan Officer in partnering with Realtors, Builders, and other clients in securing mortgage financing. In this role, you must be technically competent and driven to help our customers. You will need to bring enthusiasm, attention to detail, and a servant's heart to this role.

What we offer:

Because we recognize and reward hard work, we offer a competitive salary, Medical, Dental, Vision, , Accidental Death, Long-Term Disability, Short-Term Disability, FSA, HSA, 401K, Basic Life, Voluntary Life, and Paid Parental Leave benefits, as well as the opportunity for a performance based bonus based on position and department.

Loan officer assistant

Qualifications

Licenses & Certifications

Preferred

NMLS

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.