Admin Assistant

Sunshine Enterprise USA LLC; Orlando (FL); Hybrid; USD 35,000 - 50,000; Full time

Job summary

A leading staffing agency in Orlando, FL, seeks an Application Support Specialist to assist with permit and service-related applications. Ideal candidates should have experience in customer service and administrative support. This role offers full training and requires strong attention to detail and proficiency in Microsoft Office. You will handle customer inquiries, process applications, and maintain accurate records, ensuring a smooth application process. If you enjoy helping others and have good organizational skills, we encourage you to apply.

Qualifications

• 1+ year of experience in Customer Service or similar roles.
• Comfortable working with multiple systems and computers.
• Strong organizational and time-management skills.

Responsibilities

• Receive and process permit or application requests.
• Enter and maintain application data in systems.
• Respond to customer inquiries about application status.

Skills

Customer Service

Administrative Support

Attention to Detail

Microsoft Office

Organizational Skills

Job description

About Sunshine Enterprise USA LLC
We strive to be the premier national business solution for our clients, associates and business partners.

Connecting Great Companies with Great People

Founded on the principle that the right person in the right role can change everything, SEU-USA is more than just a staffing agency. Consequently, we are a strategic partner dedicated to building the powerful workforces that drive business success across the USA.

Employment Type:Contract / Full-Time

Work Mode:Onsite / Hybrid / Remote (as applicable)

Schedule:Business Hours (Monday–Friday)

Position Overview

We are seeking a detail-oriented and customer-focusedApplication Support Specialistto support the intake, review, and processing of permit and service-related applications. This role is ideal for individuals with backgrounds incustomer service, administrative support, front desk operations, call centers, or office coordinationwho are comfortable working with forms, data, and customer inquiries.

No prior permit experience is required— training will be provided.

Key Responsibilities

• Receive, review, and process permit or application requests for completeness and accuracy
• Enter and maintain application data in internal systems, databases, or tracking tools
• Respond to customer inquiries via phone, email, or in person regarding application status, requirements, and next steps
• Provide clear guidance to applicants on documentation, forms, and procedural requirements
• Coordinate with internal departments to route applications and resolve missing or incorrect information
• Track application progress and ensure timely follow-up and resolution
• Maintain organized records in compliance with internal policies and regulatory standards
• Prepare basic reports, logs, or summaries related to application volume and status

Required Qualifications

• 1+ year of experienceinCustomer Service, Administrative Support, Office Assistant, Front Desk, Call Center, or Clerical roles
• Strong attention to detail and accuracy when handling forms and data
• Comfortable working with computers and multiple systems
• Basic proficiency inMicrosoft Office (Word, Excel, Outlook)or similar tools
• Ability to communicate clearly and professionally with customers and internal teams
• Strong organizational and time-management skills

Training & Support

• Full training provided on permit processes, systems, and procedures
• Ongoing support from supervisors and team leads
• Clear process documentation and job aids available

Who Should Apply

This role is a great fit for candidates who have worked as:

• Customer Service Representative
• Administrative Assistant
• Front Desk Coordinator
• Call Center Agent
• Data Entry Clerk

If you enjoy helping people, working with documents, and ensuring processes run smoothly,we encourage you to apply.