Adjuster - IN

Chubb; Indiana (PA); On-site; USD 65,000 - 90,000; Full time

Job summary

Chubb is seeking a qualified claims professional to manage agricultural crop and multi-peril claims in the field. The role emphasizes efficient processing, investigation, and customer communication to uphold policyholder satisfaction.

Candidates should be able to travel, work independently, and navigate underwriting and claim adjustment rules. This position requires adherence to confidentiality and strong collaboration with team members and external resources.

Qualifications

• Knowledge of the agricultural industry and crops.
• Knowledge of Rain and Hail’s products, services and systems.
• Knowledge of underwriting and claim adjustment rules for crop insurance programs.
• Ability to organize and prioritize multiple tasks.
• Ability to work in a team-oriented environment.
• Ability to communicate and maintain business relationships with personnel, resources and customers.
• Ability to use company terminology, procedures and systems.
• Ability to drive a vehicle and maintain a valid driver’s license.
• Ability to travel away from home for extended periods.
• Willingness to relocate if requested.
• Ability to assist in other work-related areas.

Responsibilities

• Accept, contract, and handle claims as assigned.
• Work as many claims as possible.
• Assist in resolving complaints from policy holders relative to claims.
• Assist in investigating more complex claims.
• Complete Quality Control functions as assigned.
• Assists with other duties as necessary.

Skills

Agricultural industry knowledge

Claims handling experience

Communication skills

Organizational skills

Teamwork

Travel flexibility

Confidentiality

Independent work

Tools

Claims software

Job description

Essential Job Duties and Responsibilities:

• To accept, contract, and handle claims as assigned.
• Work as many claims as possible.
• Assist in resolving complaints from policy holder relative to claims.
• Assist in investigating more complex claims.
• Complete Quality Control functions as assigned.
• Assists with other duties as necessary.

Knowledge, Skills, and Abilities:

• Knowledge of or the ability to learn the agricultural industry, including an understanding of the kinds of crops produced in the territory; agricultural issues.
• Knowledge of or the ability to learn Rain and Hail’s products, services and systems.
• Knowledge of and the ability to learn the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program and the other insurance products offered by the company.
• Ability to organize and prioritize multiple tasks.
• Ability to work in a team oriented environment.
• Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers.
• Ability to use the Company’s terminology, procedures and systems.
• Ability to use department equipment.
• Ability to perform basic and complex mathematical calculations.
• Ability to drive a vehicle and maintain a valid drivers license.
• Ability to remain calm and professional during peak periods of activity.
• Ability to work from oral and written communication.
• Ability to maintain confidentiality.
• Ability to work independently.
• Ability to travel away from home for extended periods of time and on short notice.
• Willingness to relocate to another division if requested.
• Ability to assist in other work-related areas as required.