Adjuster - MS/LA

Chubb Insurance Hong Kong; Mississippi; On-site; USD 45,000 - 65,000; Full time

Job summary

Chubb Insurance Hong Kong is seeking an experienced claims adjuster to manage agricultural crop insurance claims in Mississippi and Louisiana.

The role involves accepting, contracting, handling claims, assisting in investigations of complex cases, and coordinating with policyholders to resolve complaints while maintaining confidentiality.

Candidates should be able to travel, work independently, and collaborate with a team in a fast-paced environment.

Qualifications

• Knowledge of the agricultural industry and crops in the territory.
• Familiarity with Rain and Hail’s products, services, and systems.
• Understanding of underwriting and claims rules for crop insurance programs.
• Ability to organize and prioritize multiple tasks.
• Ability to work in a team oriented environment.
• Effective communication with Company personnel, resources, and customers.
• Ability to use department terminology and systems.
• Ability to perform basic and complex mathematical calculations.
• Ability to travel and have a valid driver’s license.
• Capable of remaining calm during peak periods.
• Ability to work from oral and written communication.
• Maintain confidentiality.
• Work independently.
• Willingness to relocate if requested.
• Assist in other work-related areas as required.

Responsibilities

• To accept, contract, and handle claims as assigned.
• Work as many claims as possible.
• Assist in resolving complaints from policy holder relative to claims.
• Assist in investigating more complex claims.
• Complete Quality Control functions as assigned.
• Assists with other duties as necessary.

Skills

Agricultural industry knowledge

Organize and prioritize tasks

Teamwork

Excellent communication

Mathematical calculations

Independent work

Willingness to travel

Relocation willingness

Ability to learn company systems

Tools

Company systems

Job description

The territory for this position will be located in Mississippi and Louisiana.

Essential Job Duties and Responsibilities:

• To accept, contract, and handle claims as assigned.
• Work as many claims as possible.
• Assist in resolving complaints from policy holder relative to claims.
• Assist in investigating more complex claims.
• Complete Quality Control functions as assigned.
• Assists with other duties as necessary.

Knowledge, Skills, and Abilities:

• Knowledge of or the ability to learn the agricultural industry, including an understanding of the kinds of crops produced in the territory; agricultural issues.
• Knowledge of or the ability to learn Rain and Hail’s products, services and systems.
• Knowledge of and the ability to learn the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program and the other insurance products offered by the company.
• Ability to organize and prioritize multiple tasks.
• Ability to work in a team oriented environment.
• Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers.
• Ability to use the Company’s terminology, procedures and systems.
• Ability to use department equipment.
• Ability to perform basic and complex mathematical calculations.
• Ability to drive a vehicle and maintain a valid drivers license.
• Ability to remain calm and professional during peak periods of activity.
• Ability to work from oral and written communication.
• Ability to maintain confidentiality.
• Ability to work independently.
• Ability to travel away from home for extended periods of time and on short notice.
• Willingness to relocate to another division if requested.
• Ability to assist in other work-related areas as required.