Insurance Specialist

Chubb; Johnston (IA); On-site; USD 52,000 - 76,000; Full time

Job summary

Chubb in Johnston, IA is seeking an entry- to mid-level role supporting crop insurance and agribusiness programs. You will assist in marketing, train agents, and develop expertise in Rain and Hail systems to boost efficiency for agents and adjusters.

You will help manage assigned territory, communicate policies, and assist in claims and premium collection tasks as part of a collaborative field team.

Qualifications

• Experience in recruiting and training agents or similar roles.
• Understanding of agricultural industry crops and issues.
• Knowledge of Rain and Hail products and systems.
• Familiarity with underwriting and claims adjustment rules is a plus.

Responsibilities

• Gaining experience supporting crop insurance and agribusiness programs.
• Assist in marketing and sales across lines of business.
• Develop relationships with agency plants and train agents on products.
• Learn Rain and Hail systems to improve efficiency for agents/adjusters.
• Support territory management and communicate company policies to staff.
• Assist in investigating complaints and collecting outstanding balances.
• Help with claims timing and quality control audits in territory.

Skills

Recruitment

Training agents

Agriculture knowledge

Communication

Travel willingness

Education

Baccalaureate degree in Agricultural Business

Job description

Job Description

• Gaining experience with and in support of the products and services offered by the company including Multi-peril crop insurance, named peril crop programs, and Agribusiness programs
• To assist in the marketing and sales of all lines of business
• Develop a relationship with the agency plant in the assigned division. Assists in training new and existing agents about marketing techniques, products, services, rules/regulations.
• Become familiar with and develop an expertise in Rain and Hail systems and technology available to maximize efficiency for agents and adjusters
• Assisting field structure in management of assigned territory.
• Assisting field structure in communicating company policy and procedures to adjusters and support staff and by communicating territory issues to division management.
• Assisting in investigating and resolving complaints from agents/insured in his/her assigned territory.
• Aiding in collection and documentation of outstanding premium balances.
• Monitoring Quality Control audits in the assigned territory as requested by division management to ensure that the field requirements of the RHILLC plan of implementation are fulfilled.
• Identifying and contracting qualified independent adjusters to assure that policyholders receive prompt, competent loss adjustments.
• Gain experience in the loss adjustment procedures applicable to crops in assigned division.
• Attending industry sponsored seminars, field days, etc. at the direction of division management.
• Assist in the general supervision and management of the timely completion of claims.
• Assists with other duties as necessary.

Essential Job Duties and Responsibilities

• Gaining experience with and in support of the products and services offered by the company including Multi-peril crop insurance, named peril crop programs, and Agribusiness programs
• To assist in the marketing and sales of all lines of business
• Develop a relationship with the agency plant in the assigned division. Assists in training new and existing agents about marketing techniques, products, services, rules/regulations.
• Become familiar with and develop an expertise in Rain and Hail systems and technology available to maximize efficiency for agents and adjusters
• Assisting field structure in management of assigned territory.
• Assisting field structure in communicating company policy and procedures to adjusters and support staff and by communicating territory issues to division management.
• Perform administrative duties including:
• Assisting in investigating and resolving complaints from agents/insured in his/her assigned territory.
• Aiding in collection and documentation of outstanding premium balances.
• Monitoring Quality Control audits in the assigned territory as requested by division management to ensure that the field requirements of the RHILLC plan of implementation are fulfilled.
• Identifying and contracting qualified independent adjusters to assure that policyholders receive prompt, competent loss adjustments.
• Gain experience in the loss adjustment procedures applicable to crops in assigned division.
• Attending industry sponsored seminars, field days, etc. at the direction of division management.
• Assist in the general supervision and management of the timely completion of claims.
• Assists with other duties as necessary.

Knowledge, Skills, And Abilities

• Ability to recruit and train agents.
• Knowledge of or the ability to gain experience of the agricultural industry, including an understanding of the kinds of crops produced in the territory, agricultural issues.
• Knowledge of or the ability to gain experience of Rain and Hail’s products, services and systems.
• Knowledge of and the ability to gain the experience of the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program, and the other insurance products offered by the company.
• Ability to organize and prioritize multiple tasks.
• Ability to work in a team-oriented environment.
• Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers.
• Ability to use the Company’s terminology, procedures and systems.
• Ability to use department equipment.
• Ability to perform basic and complex mathematical calculations.
• Ability to drive a vehicle and maintain a valid driver’s license.
• Ability to remain calm and professional during peak periods of activity.
• Ability to work from oral and written communication.
• Ability to maintain confidentiality.
• Ability to work independently.
• Ability to travel away from home for extended periods of time and on short notice.
• Willingness to relocate to another division if requested.
• Ability to assist in other work-related areas as required.

Qualifications

Baccalaureate degree in Agricultural Business or related field required with 1-3 years of experience. A GPA of 3.0 or higher.

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.