Adjuster - MS/LA

Chubb Life Fund; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Chubb Life Fund in the United States seeks a field adjuster to manage claims across the Mississippi and Louisiana territories. The role involves evaluating losses, interviewing claimants, and coordinating with internal teams to secure fair, timely settlements.

The candidate must travel, relocate if needed, and work independently while maintaining strong communication and confidentiality. Knowledge of crop insurance programs is a plus with focus on accuracy and customer service.

Qualifications

• Experience in processing and adjusting claims.
• Ability to travel and relocate as needed.

Responsibilities

• Accept, contract, and handle claims as assigned.
• Work to process as many claims as possible.
• Assist in resolving complaints from policyholders related to claims.
• Assist in investigating more complex claims.
• Perform Quality Control functions as assigned.
• Assist with other duties as necessary.

Skills

Claims handling

Customer service

Teamwork

Communication

Organizational skills

Job description

The territory for this position will be located in Mississippi and Louisiana.

Essential Job Duties and Responsibilities:

• To accept, contract, and handle claims as assigned.
• Work as many claims as possible.
• Assist in resolving complaints from policy holder relative to claims.
• Assist in investigating more complex claims.
• Complete Quality Control functions as assigned.
• Assists with other duties as necessary.

Knowledge, Skills, and Abilities:

• Knowledge of or the ability to learn the agricultural industry, including an understanding of the kinds of crops produced in the territory; agricultural issues.
• Knowledge of or the ability to learn Rain and Hail’s products, services and systems.
• Knowledge of and the ability to learn the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program and the other insurance products offered by the company.
• Ability to organize and prioritize multiple tasks.
• Ability to work in a team oriented environment.
• Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers.
• Ability to use the Company’s terminology, procedures and systems.
• Ability to use department equipment.
• Ability to perform basic and complex mathematical calculations.
• Ability to drive a vehicle and maintain a valid drivers license.
• Ability to remain calm and professional during peak periods of activity.
• Ability to work from oral and written communication.
• Ability to maintain confidentiality.
• Ability to work independently.
• Ability to travel away from home for extended periods of time and on short notice.
• Willingness to relocate to another division if requested.
• Ability to assist in other work-related areas as required.