ADC Attendant (3727)

Goodwill South Florida; Miami (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Goodwill South Florida in Miami, FL is seeking an ADC attendant to welcome donors, help unload donations, and ensure smooth flow at our Attended Donation Center. You will sort items, issue receipts, and keep accurate donor logs while maintaining a friendly, helpful presence.

The position requires a High School level education, excellent customer service, and a willingness to travel within the region up to 25% with a flexible schedule including weekends.

Qualifications

• Education level: High School or equivalent.
• Less than high school education; or up to one month related experience or training.
• Excellent customer service skills.

Responsibilities

• Greet donors upon arrival at the attended donation center.
• Unload or assist the donor in unloading donations from the donor's vehicle.
• Offer donation receipts to donors and assist donors in completing the form.
• Thank the donor for the donation.
• Sort donations in a 3-sider or hamper according to the item category.
• Notify the office of ADC status, trash, oversized items, donors, and needed repairs daily.
• Clean the interior and surrounding exterior area of the donation center.
• Complete the donor log, electrical, and other forms as required.
• Train new ADC attendants on donation center responsibilities.
• Must be able to work a flexible schedule, including weekends and travel to different locations within the region.
• All other duties as assigned by the supervisor.

Skills

Excellent customer service skills

Education

High School

Job description

Job Details

Job Location: Attended Donation Center-North-ADCNO - Miami, FL 33014

Position Type: Full Time

Education Level: High School

Salary Range: $15.00 - $15.00 Hourly

Travel Percentage: Up to 25%

Job Shift: Any

Job Category: Retail

Summary

ADC attendant is responsible for accepting and sorting donations from the public.

Duties and Responsibilities

• Greet donors upon arrival at the attended donation center.
• Unload or assist the donor in unloading donations from the donor's vehicle.
• Offer donation receipts to donors and assist donors in completing the form.
• Thank the donor for the donation.
• Sort donations in a 3-sider or hamper according to the item category.
• Notify the office of ADC status, trash, oversized items, donors, and needed repairs daily.
• Clean the interior and surrounding exterior area of the donation center.
• Complete the donor log, electrical, and other forms as required.
• Train new ADC attendants on donation center responsibilities.
• Must be able to work a flexible schedule, including weekends and travel to different
• locations within the region.
• All other duties as assigned by the supervisor.

QualificationsEducation and Experience

• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
• Excellent customer service skills.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Interpersonal Skills - Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

Safety and Security- Observe safety and security procedures; Report potentially unsafe conditions; Use materials properly.

Attendance/Punctuality - Is consistently punctual and at work on time.

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.

Physical Demands - The physical demands described here represent those that an employee must meet to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this Job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The noise level is usually moderate. Outdoor weather conditions range from 40 to 100 degrees. Must be able to work in wet, humid, or hot conditions, depending on the weather