ADC Attendant

Goodwill-of-South-Florida; Miami (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill of South Florida is seeking an ADC attendant at our donation center. You will greet donors, assist with unloading donations, provide receipts, and thank donors while keeping the area clean and organized.

You will sort items, notify maintenance needs, train new staff, and help complete logs and forms. A flexible schedule, including weekends and regional travel, is required; ability to lift up to 50 pounds is expected.

Qualifications

• Customer service skills required.
• Ability to greet donors and assist with donations.
• Willingness to work flexible schedules, including weekends.
• Basic literacy for donor forms and logs.

Responsibilities

• Greet donors upon arrival at the donation center.
• Unload or assist donors in unloading donations.
• Offer donation receipts and help complete forms.
• Thank donors for their donation.
• Sort donations by item category.
• Notify office of status, trash, oversized items, and repairs.
• Clean interior and exterior areas of the donation center.
• Complete donor log and required forms.
• Train new ADC attendants.
• Work a flexible schedule, including weekends and travel within the region.
• Perform other duties as assigned.

Skills

Interpersonal Skills

Oral Communication

Safety and Security

Attendance/Punctuality

Ethics

Education

Less than high school education

Job description

Summary:ADC attendant is responsible for accepting and sorting donations from the public.Duties and Responsibilities:• Greet donors upon arrival at the attended donation center.• Unload or assist the donor in unloading donations from the donor’s vehicle.• Offer donation receipts to donors and assist donors in completing the form.• Thank the donor for the donation.• Sort donations in a 3-sider or hamper according to the item category.• Notify the office of ADC status, trash, oversized items, donors, and needed repairs daily.• Clean the interior and surrounding exterior area of the donation center.• Complete the donor log, electrical, and other forms as required.• Train new ADC attendants on donation center responsibilities.• Must be able to work a flexible schedule, including weekends and travel to different• locations within the region.• All other duties as assigned by the supervisor.Education and Experience:• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.• Excellent customer service skills.Competencies:To perform the job successfully, an individual should demonstrate the following competencies:Interpersonal Skills - Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.Safety and Security- Observe safety and security procedures; Report potentially unsafe conditions; Use materials properly.Attendance/Punctuality - Is consistently punctual and at work on time.Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.Physical Demands—The physical demands described here represent those that an employee must meet to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.While performing the duties of this Job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Work Environment: The noise level is usually moderate. Outdoor weather conditions range from 40 to 100 degrees. Must be able to work in wet, humid, or hot conditions, depending on the weather