ADC Attendant (4034)

Goodwill South Florida; Miami (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill South Florida in Miami is seeking an ADC attendant to manage donations at the Attended Donation Center. You will greet donors, assist with unloading, provide receipts, and ensure donations are sorted by category. You will also maintain donor logs and complete required forms.

The role emphasizes excellent customer service, teamwork, and adherence to safety procedures. A flexible schedule including weekends and regional travel is required.

Qualifications

• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
• Excellent customer service skills.

Responsibilities

• Greet donors upon arrival at the attended donation center.
• Unload or assist the donor in unloading donations from the donor’s vehicle.
• Offer donation receipts to donors and assist donors in completing the form.
• Thank the donor for the donation.
• Sort donations in a 3-sider or hamper according to the item category.
• Notify the office of ADC status, trash, oversized items, donors, and needed repairs daily.
• Clean the interior and surrounding exterior area of the donation center.
• Complete the donor log, electrical, and other forms as required.
• Train new ADC attendants on donation center responsibilities.
• Must be able to work a flexible schedule, including weekends and travel to different locations within the region.
• All other duties as assigned by the supervisor.

Skills

Customer service

Interpersonal skills

Oral communication

Education

High school or less

Job description

Job Details

Job Location: Attended Donation Center-South-ADCSO - Miami, FL 33129, Position Type: Full Time, Education Level: High School, Travel Percentage: Up to 25%, Job Category: Retail,

Summary

ADC attendant is responsible for accepting and sorting donations from the public.

Duties and Responsibilities

• Greet donors upon arrival at the attended donation center.
• Unload or assist the donor in unloading donations from the donor’s vehicle.
• Offer donation receipts to donors and assist donors in completing the form.
• Thank the donor for the donation.
• Sort donations in a 3-sider or hamper according to the item category.
• Notify the office of ADC status, trash, oversized items, donors, and needed repairs daily.
• Clean the interior and surrounding exterior area of the donation center.
• Complete the donor log, electrical, and other forms as required.
• Train new ADC attendants on donation center responsibilities.
• Must be able to work a flexible schedule, including weekends and travel to different
• locations within the region.
• All other duties as assigned by the supervisor.

Qualifications: Education and Experience

• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
• Excellent customer service skills.

Competencies

• Interpersonal Skills - Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Safety and Security- Observe safety and security procedures; Report potentially unsafe conditions; Use materials properly.
• Attendance/Punctuality - Is consistently punctual and at work on time.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.

Physical Demands

Physical Demands—The physical demands described here represent those that an employee must meet to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this Job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The noise level is usually moderate. Outdoor weather conditions range from 40 to 100 degrees. Must be able to work in wet, humid, or hot conditions, depending on the weather