ADA Eligibility & Admin Specialist

MTM Transit; Commerce (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

MTM Transit is seeking an Eligibility Assistant to provide daily administrative and reception support to leadership and program staff. The role includes data entry, processing ADA documents, managing mail, and maintaining spreadsheets.

The position is based at MTM Access in Commerce, CA, with responsibilities across intake, scheduling, and vendor coordination. You will be part of a team focused on ensuring accurate documentation, timely communications, and HIPAA compliance while delivering

Qualifications

• Minimum High School diploma or GED.
• 1 year ADA/elderly population experience.
• 2 years customer service experience.
• 2 years administrative support experience.
• Proficiency with Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Ensure all applicant documents are complete and attached to the case.
• Assist applicants with completing incomplete documents.
• Scan ADA applications and related documents into the case files.
• Maintain program spreadsheets and reports.
• Coordinate with partner programs and providers as required.
• Support follow-up calls and communication with stakeholders.
• Maintain HIPAA compliance and protect confidentiality.
• Handle office equipment and vendor relations.
• Schedule Interviews and Assessments and manage their calendar.
• Provide general office support and professional reception coverage.

Skills

Typing 40 wpm

Professional image

Software literacy

Communication skills

Customer service

Organization

Confidentiality

Instruction follow-through

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

MTM Transit is seeking an Eligibility Assistant to provide daily administrative and reception support to leadership and program staff. The role includes data entry, processing ADA documents, managing mail, and maintaining spreadsheets.

The position is based at MTM Access in Commerce, CA, with responsibilities across intake, scheduling, and vendor coordination. You will be part of a team focused on ensuring accurate documentation, timely communications, and HIPAA compliance while delivering