ADA Mobility Assessment Specialist

mtminc; Baltimore (MD); On-site; USD 60,000 - 90,000; Full time

Job summary

MTM Transit seeks a Mobility Assessment Evaluator to review ADA paratransit materials, conduct interviews and functional assessments, and determine eligibility for services in Baltimore, MD. You will maintain accurate documentation and provide final determinations to the Client, while supporting process improvements and training opportunities.

The role requires a Bachelor's degree and 3+ years of experience with individuals with disabilities, and familiarity with ADA regulations.

Qualifications

• Bachelor's degree in human and social services, rehabilitation, behavioral health services, or healthcare-related field (or high school diploma with 2 years eligibility assessment experience and training).
• 3+ years of professional experience working with individuals with disabilities
• Knowledge of ADA regulations and sensitivity to disability issues
• Capability to perform all required assessments to determine eligibility
• Experience gathering information related to ADA Paratransit eligibility
• Experience with functional assessment of individuals with disabilities

Responsibilities

• Determines final eligibility based on the application, interview, and assessments.
• Conduct in-person interviews to assess mobility capabilities and review supplemental information.
• Determine required functional assessments for applicants.
• Provide written eligibility determination documentation to Client within required timeframes.
• Read and interpret ADA paratransit applications and intake forms.
• Review interview results and paperwork; follow up on assessments as needed.
• Provide additional written documentation to Client upon request.
• Assist leadership in identifying process improvement opportunities.
• Conduct functional physical and cognitive assessments (outdoor/indoor courses, FACTS, MMSE).
• Provide forms to admin for data-entry and eligibility letter generation.
• Participate in staff meetings and community outreach as needed.
• Complete reports and maintain applicant tracking logs for MTM and Client.
• Input information into Client software (Trapeze) and other systems as appropriate.
• Build rapport with MTM and Client personnel to ensure high-quality customer service.
• Participate in appeals process when requested.

Skills

Interviewing

Assessment

Observation

Communication

Organizational

Customer service

Education

Bachelor's degree in human and social services, rehabilitation, behavioral health services, or a healthcare-related field

Tools

Trapeze

MS Office

Job description

MTM Transit seeks a Mobility Assessment Evaluator to review ADA paratransit materials, conduct interviews and functional assessments, and determine eligibility for services in Baltimore, MD. You will maintain accurate documentation and provide final determinations to the Client, while supporting process improvements and training opportunities.

The role requires a Bachelor's degree and 3+ years of experience with individuals with disabilities, and familiarity with ADA regulations.