Eligibility Support Specialist

MTM, Inc; Commerce (CA); On-site; USD 24,796 - 30,307; Full time

Job summary

MTM Transit seeks an Eligibility Assistant to provide administrative and reception support for the Program Director, Operations Manager, and staff at the LA Access MTM location in Commerce, CA. Responsibilities include document processing, data entry, and maintaining program records with HIPAA compliance.

Ideal candidates have a high school diploma, 1 year ADA/elderly population experience, and 2+ years in customer service and admin support, with proficiency in Microsoft Office and strong

Qualifications

• High School diploma or GED required.
• 1 year experience with ADA and/or elderly population.
• 2 years experience in customer service and 2 years in administrative support.

Responsibilities

• Provide daily administrative and reception support to leadership and staff.
• Process applications, data entry, and file management.
• Maintain spreadsheets and reporting for programs and deadlines.
• Greet visitors and maintain confidential records in HIPAA-compliant manner.
• Support mailings, scheduling interviews, and follow-up communications.

Skills

Typing 40 wpm

Customer service

Organizational skills

Phone etiquette

MS Office proficiency

Education

High School diploma or GED

Tools

Microsoft Office

Job description

MTM Transit seeks an Eligibility Assistant to provide administrative and reception support for the Program Director, Operations Manager, and staff at the LA Access MTM location in Commerce, CA. Responsibilities include document processing, data entry, and maintaining program records with HIPAA compliance.

Ideal candidates have a high school diploma, 1 year ADA/elderly population experience, and 2+ years in customer service and admin support, with proficiency in Microsoft Office and strong