ADA Coordinator

NJ TRANSIT; Maplewood (NJ); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health Insurance

Flexible Spending Account

Life Insurance

Paid Leave

Tuition Assistance

Pre-Tax Commuter Benefits Plan

Retirement Plans

401(k) matching

Job summary

NJ TRANSIT is hiring an ADA Compliance/Administrative Specialist to analyze, review, and track ADA requests from submission through case closeout. The role involves coordinating with providers and employees, maintaining accurate case diaries, and ensuring timely processing under SOPs.

The ideal candidate will have a high school diploma (college degree preferred), experience handling confidential health information, and proficiency with Microsoft Office.

Qualifications

• High School Diploma required.
• College Degree strongly desired.
• Experience with ADA laws, rights, regulations and guidelines preferred.
• Experience communicating directly with patients, providers and office staff required.
• Experience handling confidential health information required.

Responsibilities

• Analyzes, evaluates and tracks employees ADA requests from submission through case closeout.
• Receives and processes all ADA requests for review per SOP.
• Review ADA requests for completeness prior to medical necessity determination.
• Communicates with treating providers regarding requests for information.
• Maintains accurate case tracking and diary system to ensure deadlines.

Skills

Interpersonal communication

Organization

Multitasking

Written and oral communication

Attention to detail

Independent work

Education

High School Diploma

College Degree

Tools

Microsoft Office Suite

Job description

Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets customers to their destinations on time–and we're looking to hire talented folks with a commitment to excellence to make it all possible.

Roles & Responsibilities

• Analyzes, evaluates and tracks employees requesting ADA from submission through case closeout
• Receives and processes all ADA requests for review in accordance with SOP
• Review ADA requests for completeness prior to forwarding for medical necessity determination
• Communicates with treating provider(s) regarding requests for medical information
• Communicates with requesting employees as necessary
• Works under the direction of and in assistance to the licensed clinical evaluator
• Maintains accurate case tracking and diary system to ensure adherence to applicable deadlines.
• Maintains efficient ADA filing system of all cases
• Acts as a primary point of contact for internal and external customers regarding policy and procedures
• Stays abreast of, understands and disseminates industry standards, regulations, guidelines and developments
• Participate in interactive process committee meetings as requested
• Other duties as assigned

Education, Experience And Qualifications

• High School Diploma required
• College Degree strongly desired
• Prior experience with ADA laws, rights, regulations and guidelines preferred
• Experience communicating directly with patients, providers and office staff required
• Experience handling confidential health information required

Knowledge And Skills

• Knowledge of medical terminology-strongly preferred
• Proficient use of computers and software – specifically Microsoft Office Suite required
• Strong interpersonal communication skills – must be able to interact effectively with internal and external customers.
• Excellent organization, administrative and multi-tasking skills
• Excellent written and oral communication skills
• Able to work independently and prioritize work accordingly
• Strong attention to detail

Working Environment

• General office environment

Physical Demands

• Sitting at desk 80%-90%
• Standing, stooping, bending, lifting, carrying10%-20%

At NJ Transit you will enjoy a competitive salary and excellent benefit package:

• Comprehensive Family Health Insurance – Medical, Prescription, Dental, Vision
• Flexible Spending Account
• Life Insurance
• Paid Leave
• Tuition Assistance
• Pre-Tax Commuter Benefits Plan
• Retirement Plans
  • 401(a) - Retirement plan with a 6% employer contribution
  • 401(k) - Retirement saving plan with up to an 3% company match
  • 457(b) - Deferred Savings Plan

NJ TRANSIT is an Equal Opportunity Employer.