ADA Accommodation & Risk Specialist

The City of Overland Park; Overland Park (KS); On-site; USD 65,000 - 95,000; Full time

Job summary

The City of Overland Park is seeking a full-time ADA Accommodation & Risk Specialist in the Human Resources Department to oversee ADA programs and the interactive process. You will coordinate with employees, supervisors, HR, and Legal to evaluate accommodation requests, guide options, and maintain documentation for compliance.

This role emphasizes collaboration with the ADA committee, training, and continuous process improvements to support an optimal employee experience while ensuring adherence

Qualifications

• Graduation from a four-year college or university with major coursework in HR, organizational development, public administration, business administration, or related field; and 2 years HR experience; OR PHR or higher with 3 years HR experience; OR 5 years HR with 3 at professional level.

Responsibilities

• Lead the interactive process for accommodation requests and be the primary contact throughout the process.
• Serve as the subject matter expert for workplace accommodations and guide employees and leaders.
• Review accommodation requests, documentation, job requirements, and needs to identify reasonable options.
• Consult with the ADA committee regarding decisions, implementation, and ongoing management.
• Partner with HR and Legal when accommodations intersect with leave, medical restrictions, or return-to-work.

Skills

Knowledge of workplace accommodations

Interpretation of employment laws

Problem solving

Organizational skills

Communication skills

Confidentiality

Time management

Google Workspace

Interpersonal skills

Public sector experience

Education

Bachelors degree in HR/public administration/business

PHR or higher certification

5 years HR experience with 3 at professional level

Tools

Google Workspace

Job description

Location US:KS:Overland Park

Post Date 10/22/2026

Category Human Resources

Close Date

Employment Type Employee

Description

The City of Overland Park has a full-time ADA Accommodation & Risk Specialist position available in the Human Resources Department.

JOB SUMMARY:

This position is responsible for performing technical, administrative, and professional management support functions in coordinating the City's programs designed to ensure full implementation of and compliance with the Americans with Disabilities Act (ADA). Serves as the subject matter expert for workplace accommodations and the interactive process. Works with employees, supervisors/managers, Human Resources, and Legal to evaluate accommodation requests and identify reasonable workplace solutions. Leads the interactive process, provides guidance on accommodation options, maintains appropriate documentation, and helps resolve complex accommodation situations while ensuring compliance with applicable laws and organizational policies.

DUTIES AND RESPONSIBILITIES:

• Leads the interactive process for workplace accommodation requests and serves as the primary point of contact throughout the accommodation process.
• Serves as the subject matter expert for workplace accommodations and guides employees and leaders.
• Reviews accommodation requests, supporting documentation, job requirements, and operational needs to identify reasonable workplace accommodation options.
• Consults with the ADA committee regarding accommodation decisions, implementation, and ongoing management of workplace accommodations.
• Partners with other divisions in Human Resources and Legal when accommodation matters intersect with leave, medical restrictions, return-to-work processes, or other employment-related matters.
• Maintains accurate and complete documentation related to accommodation requests, the interactive process, and case outcomes.
• Monitors accommodation cases to ensure timely follow-up, implementation, and resolution.
• Guides workplace accommodations, including matters involving the Americans with Disabilities Act (ADA), Pregnant Workers Fairness Act (PWFA), Family and Medical Leave Act (FMLA), and return-to-work situations.
• Identifies and escalates complex or high-risk accommodation matters to the ADA Accommodations Committee and Legal.
• Provides coaching and guidance to leaders on managing accommodation-related situations and communicating effectively with employees throughout the accommodation process.
• Provides awareness training sessions regarding safety and accommodation material/laws.
• Provides accommodation-related resources, tools, procedures, and training materials.
• Reviews accommodation trends and recurring issues and recommends process improvements to support consistency, compliance, and an effective employee experience.
• Orders ADA committee-recommended items for employees with accommodations and processes related invoices.
• Maintains/updates accommodation item log and ADA spreadsheets.
• Maintains current knowledge of workplace accommodation practices and applicable employment laws and regulations.
• Provides Human Resources support for routine policy questions and workplace concerns.
• Serves as an alternate point of contact regarding all aspects of leaves, safety, workers' compensation, and records case management.
• Leave and Risk Specialist and Records Clerk backup.
• Assists key organizational committees, including the Workplace Violence Committee, Emergency Management, and the Safety Council as needed.
• Participates in coordination of activities, projects and ongoing maintenance of organized, efficient systems which support HR functions.
• Provide assistance to the Office Manager regarding coordinating HR events and certain assigned projects.
• Performs technical, complex, confidential, administrative/clerical, professional level support to Human Resource operations.
• Assists the Administrator, Safety & Loss Prevention in functional safety areas.
• Performs other duties as assigned.
• The employee must work the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours or shifts) to communicate with subordinates, supervisors, customers, vendors and any other persons or organization with whom interaction is required to accomplish work and employer goals. The employee must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks, where applicable.

Requirements:

EDUCATION & SPECIAL LICENSE(S)/CERTIFICATIONS:

• Graduation from a four-year college or university with major coursework in human resources, organizational development, public administration, business administration, or a related field; and two (2) years of increasingly responsible human resource professional level experience related to this position; OR Valid Certification as a Professional in Human Resource awarded by the Human Resource Certification Institute, and three (3) years professional level experience related to this position; OR Five (5) years HR experience related to this position with three (3) of those years at the professional level.
• Preference will be given to candidates who are HRCI certified as a Professional in Human Resources (PHR) or above, and candidates with public sector experience.

EXPERIENCE:

• Knowledge of workplace accommodation practices and the interactive process.
• Knowledge of applicable local, state, and federal employment laws and regulations, including the Americans with Disabilities Act (ADA), Pregnant Workers Fairness Act (PWFA), Family and Medical Leave Act (FMLA), and related employment laws.
• Ability to interpret and apply laws, regulations, policies, and procedures consistently and practically.

SKILLS:

• Identifying the nature of problems and developing legal and effective resolutions.
• Organizing materials and documents.
• Developing and maintaining professional relationships.
• Communicating orally and in writing, including demonstrated skill in reading and interpreting documents, writing reports, and speaking effectively to individuals and groups.
• Basic Mathematics, sufficient to perform simple calculations. Interpreting data, e.g., charts, graphs, ratios, and percentages.
• Adapting to change.
• Communicate effectively and respectfully within all levels of the organization.
• Respond to general & specific questions regarding employee benefits, employment law, administrative policies, and collective labor agreements.
• Display a high degree of judgment, discretion, and confidentiality.
• Effectively interact with persons in difficult and stressful situations.
• Remain calm and use good judgment during confrontational or high-pressure situations.
• Work independently and manage time efficiently.
• Establish and maintain cooperative professional relationships with customers, peers, supervisors, managers, and the community in general, while projecting a professional image through in-person and telephone interaction.
• Operate in the Google WorkSpace environment.
• Collect data and create documents to support data findings.
• Manage multiple priorities and work accurately and independently in a fast-paced environment with limited supervision.
• Manage variation in workload and subject matter.
• Operate and succeed within a team.
• Attain and maintain designation as an Authorized Designee (AD) for the purpose of conducting criminal records checks of prospective and current employees.

MENTAL REQUIREMENTS:

KNOWLEDGE OF:

• Government organization and procedures.
• State and federal employment laws and regulations, especially those related to leave and workers' compensation.
• Confidentiality rules, especially those specific to the HR function.
• County policies and procedures as required by the position.

PHYSICAL REQUIREMENTS:

• The incumbent typically works in an office environment and uses a computer, telephone, and other office equipment as needed to perform duties.The noise level in the work environment is typical of that of an office.Work also involves travel to meetings and training, some of which may require overnight stays. Incumbents may encounter frequent interruptions throughout the workday.
• This position's essential functions are in-office daily and require availability to meet in person and assist with team interactions.
• The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle, or feel, and to stand, walk, reach, bend, or lift up to 20 pounds regularly and 30 pounds occasionally.Contact with the public in home or office environments may risk exposure to irrational/hostile behavior, contagious diseases, or contact with domestic animals.
• The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position.Employees may be required to perform other related duties as assigned to ensure workload coverage.Employees are required to follow any other job-related instructions and to perform any other job-related duties by their supervisor.This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
• The job specification requirements stated are representative of minimum levels of knowledge, skills, and abilities to perform this job successfully.Any satisfactory equivalent combination of experience and training which ensures the ability to perform the work may substitute for the above so that the employee will possess the abilities or aptitudes to perform each duty proficiently.

OTHER REQUIREMENTS: