Human Resources Leave of Absence, ADA, Disability Coordinator

Family & Children’s Services; Tulsa (OK); Vor Ort; USD 65.000 - 85.000; Vollzeit

Zusammenfassung

Family & Children’s Services is seeking an HR Leave of Absence, ADA and Disability Coordinator in Tulsa, OK. The role manages high-volume leave, accommodation, and disability cases, focusing on FMLA and ADA compliance and coordinating with payroll and carriers.

The ideal candidate brings 3–5 years of leave administration experience, thorough knowledge of relevant laws, and strong communication and documentation skills. This is a full-time, on-site position in a dynamic HR team.

Qualifikationen

• Bachelor's degree preferred in HR or related field.
• 3-5 years of HR leave administration experience required.
• Extensive knowledge of FMLA, ADA, USERRA and related leave/ accommodation rules.
• Experience handling continuous and intermittent leaves and return-to-work planning.
• Excellent written and verbal communication, analytical and organizational skills.

Aufgaben

• Respond to leave requests and manage notices, certifications, and responsibilities.
• Oversee FMLA process from notice to return-to-work and maintain records.
• Coordinate ADA accommodations and the interactive process with employees/managers.
• Monitor and document leave statuses, timekeeping, and confidentiality.
• Collaborate with payroll, benefits, and third-party administrators.

Kenntnisse

Leave administration

FMLA knowledge

ADA accommodations

EEOC responses

Confidential records

Customer service

Policy compliance

Ausbildung

Bachelor's degree in HR or related field

Tools

Microsoft Office Suite

HRIS (UKG)

Jobbeschreibung

Human Resources Leave of Absence, ADA, Disability Coordinator

Locations

Showing 1 location

Tulsa, OK 74135, USA

• Travel Required : No
• Professional
• Full-Time
• Requisition #: HUMAN006427

Description

This office based HR Leave of Absence, ADA and Disability Coordinator manages a high volume of employee leave, accommodation, and disability claims, focusing on FMLA, leaves of absence (LOA), and ADA compliance. The role requires a minimum of three to five years of HR leave administration experience and extensive knowledge of FMLA; federal, state, local, requirement; short- and long-term disability claims; and ADA accommodations, including interactive process discussions with employees and managers. Experience responding to EEOC requests involving FMLA and ADA is also required. The coordinator oversees cases from initial request or identification through documentation, eligibility review, carrier determination, status monitoring, benefits and leave coordination, return-to-work planning, and employment-status resolution. As the primary contact for employees, managers, third-party administrators, and disability carriers at Tulsa-area locations, the coordinator ensures timely, consistent case management, accurate timekeeping, confidential records, and support for related HR benefits processes.

Essential Duties and Responsibilities

Leave of Absence

• Respond to employee leave requests within 48 hours and provide timely guidance on required notices, documentation, certifications, and employee responsibilities.
• Serve as the primary contact for employees, managers, third-party leave administrators, and disability carriers.
• Administer the FMLA process from initial notice through return to work, including eligibility review, notices, certifications, tracking, and leave documentation.
• Coordinate agency decisions and records with third-party administrator determinations; monitor approved leave parameters and support questions, concerns, and appeals.
• Administer USERRA and other agency leave programs in accordance with applicable law and internal policy.
• Communicate with employees regarding leave status, modified schedules, restrictions, documentation deadlines, and return-to-work requirements.
• Maintain communication with employees on leave and relay appropriate information between employees and managers while protecting confidential medical information.
• Coordinate leave status, timekeeping, and return-to-work information with Payroll and other appropriate stakeholders.
• Maintain proficiency in HRIS, time and attendance systems, scheduling practices, and related policies; ensure leave time is accurately recorded and reconciled.
• Generate monthly FMLA, ADA, and approved-leave reports and maintain a monthly FMLA dashboard.
• Maintain complete, accurate, timely, and confidential leave and accommodation records in accordance with legal, retention, and documentation requirements.
• Monitor federal, state, and local leave and accommodation requirements and recommend policy or procedure revisions to support compliance.
• Support audits, reporting, process improvements, employee education, and manager guidance related to leave and accommodations.

ADA

• Facilitate ADA accommodation requests and the interactive process, including gathering appropriate documentation, coordinating individualized review, documenting decisions, and monitoring approved accommodations.
• Ensure accommodation reviews are completed and documented before employment or return-to-work decisions are made when protected rights may be affected.
• Protect medical and disability information by limiting inquiries to job-related, necessary, and lawful information; keep medical records separate and restrict disclosures to authorized, need-to-know recipients.

Long-Term Disability

• Administer long-term disability claims from identification through carrier determination and ongoing management, including eligibility, coverage, and claim-process communication.
• Prepare and submit employer statements and records to the disability carrier, including employment status, coverage, earnings, schedule, last day worked, job description, essential duties, and return-to-work information.
• Coordinate transitions from short-term disability or other leave to long-term disability, reconciling elimination periods, PTO, FMLA, ADA, benefit continuation, and employment status.
• Monitor LTD claims, carrier requests, decisions, recertifications, benefit dates, and work-capacity changes; follow up with employees, carriers, Payroll, and stakeholders.
• Maintain accurate, timely, confidential LTD claim records; track key dates and outcomes; reconcile carrier and internal records; and support reporting, audits, and issue resolution.
• Assist with carrier requests and next steps, facilitate timely claim-information exchange, and elevate compliance, fiduciary, litigation, or plan-interpretation issues as appropriate.
• Coordinate LTD with FMLA, ADA, USERRA, benefit continuation, wage-replacement programs, and applicable law without relying solely on carrier decisions.

Return to Work

• Oversee return-to-work processes following extended leave, workers’ compensation leave, or other approved absences, including fitness-for-duty and work-restriction coordination when applicable.
• Coordinate return-to-work planning for LTD employees, including restrictions, modified schedules, accommodations, and carrier updates on work activity or employment-status changes.
• Document objective employment and return-to-work decisions and seek legal guidance when protected rights may be affected.
• Invoice employees for benefit premiums while they are on unpaid leave and respond to related benefit-continuation questions.
• Advise employees and managers on the interaction of leave laws and agency programs with paid time off, disability benefits, and benefit continuation.
• Perform other related duties as assigned.

1. Willingly assumes additional assignments and adapts to changing departmental and organizational needs.

2. Demonstrates sensitivity to cultural and ethnic differences in all interactions and values fairness, inclusion, and diversity.

3. Adheres to agency policies and procedures and supports the agency’s mission, values, and ethical standards.

4. Completes required documentation, reports, and assignments accurately and on time.

5. Meets established performance and productivity standards.

6. Practices accountability, confidentiality, integrity, honesty, trustworthiness, and respect.

7. Works collaboratively with department associates, program managers, service providers, and other professionals.

8. Uses agency technology effectively and completes training on updated or new applications.

9. Demonstrates dependable attendance, effective time management, self-discipline, flexibility, and the ability to work independently.

10. Promotes teamwork through encouragement, support, shared decision-making, and constructive problem-solving.

11. Uses supervision appropriately and participates willingly in training and professional development.

12. Communicates professionally and effectively, both verbally and in writing.

13. Provides excellent internal and external customer service.

14. Supports departmental and organizational changes and contributes to successful implementation.

15. Identifies opportunities for continuous improvement and recommends practical solutions.

16. Consistently produces accurate, high-quality work and maintains current job knowledge and best practices.

17. Attends and participates in required department and agency meetings and training sessions.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 3-5 years of human resources leave administration experience required.
• Extensive working knowledge of FMLA, ADA, USERRA, disability plans, and other applicable federal, state, and local leave and accommodation requirements.
• Experience administering continuous, intermittent, and reduced-schedule leave and coordinating return-to-work processes.
• Excellent written and verbal communication, analytical, problem-solving, organizational, and customer service skills.
• Strong attention to detail with the ability to manage competing priorities, meet deadlines, and work effectively in a fast-paced environment.
• Demonstrated ability to protect confidential and sensitive information and communicate effectively with employees, supervisors, vendors, and the public.
• Proficiency in Microsoft Office Suite and HRIS applications; UKG experience preferred.
• Ability to learn new software applications and work effectively both independently and as part of a team.

Travel Required

No .

Preferred

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.