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An established industry player is seeking a Senior Account Manager to join their dynamic team in a vibrant agency environment. This role offers the chance to work closely with creative professionals, managing key client relationships and overseeing the execution of innovative marketing and advertising campaigns. The ideal candidate will possess agency experience and excel in strategic thinking and communication. With a focus on client service and collaboration, this position is perfect for those eager to contribute to exciting projects while enjoying the benefits of a supportive workplace culture. Join a team where your ideas can flourish and make a real impact!
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Be part of a growing agency. Work side-by-side with remarkable advertising and marketing professionals in a creative, productive, vibrant and fun environment in downtown La Crosse. We offer our employees opportunities and support to do excellent work for top-notch clients. We also offer a competitive salary, annual profit-sharing bonus, self-managed PTO, remote work options, flex summer hours and great health, disability and retirement benefits.
Position summary
We are seeking an energetic, experienced Senior Account Manager to join our team. In this role, you will serve as the primary point of contact between the client and agency teams, overseeing the strategic development and execution of brand, marketing and advertising campaigns. You will be responsible for managing key client relationships, ensuring projects are on strategy, on time and within budget.
The ideal candidate will have prior agency experience, be a creative problem-solver, strategic thinker and excellent communicator. You’ll work closely with creative, web and media teams to ensure client needs are met or exceeded and identify new opportunities to add value and grow our clients’ business.
We require
Minimum two years of prior agency experience (in a digital, web, marketing or advertising firm)
Experience developing and managing marketing, media and paid digital strategies and plans
Ability to provide outstanding client service
Understanding of the creative development process (digital, web, video, print, etc.)
Exceptional organization and planning skills with ability to anticipate client and team needs
Critical thinking and creative problem-solving skills
Extremely high-level verbal and written communication skills
Effective personal and time management skills
Bachelor’s degree in marketing, advertising or related field
Manage strategies, teams, budgets and projects to achieve client goals and objectives
Leverage research, data and trends to develop innovative marketing programs
Share client industry insights and knowledge with team
Effectively present and sell strategies, plans, analyses and results to agency and client teams
Collaborate with other Vendi team members in strategy, planning, brainstorming and campaign development
Work closely with creative, web and media colleagues in campaign planning, development and execution to:
Provide timely, same-day responses to agency and client requests
Manage projects, teams and timelines to meet client requirements and deadlines
Effectively communicate project status with clients
Assist in onboarding and mentorship of Account Coordinators
Master Vendi systems and processes for effective project management
Monitor and manage client budgets and prepare invoices
Create estimates and proposals for clients
Negotiate pricing and terms with vendors
Represent the agency at public speaking events
Assist in the development and pitching of agency proposals and other self-promotion efforts
We’re looking for people who are
Dedicated to providing excellent client service and building long-term relationships
Organized—you look for ways to work more efficiently
Strategic—coming up with ideas to improve results motivates you
Excellent communicators—you understand that clients and internal team members appreciate clear, concise communication
Professional and courteous
Confident, but when you make a mistake, you own up to it and learn from it
Critical thinkers who love to dig in and solve problems—when you encounter something you’re not sure about, you research, ask questions and confirm rather than punt it
Proactive—you anticipate needs, barriers and drive projects forward
Curious and love to learn new things—you invite feedback and want to grow as a professional
Respectful (and enthusiastic)for the ideas, expertise, talents and feelings of others
Collaborative yet appreciate independent work situations—you’re disciplined and have no trouble getting work done if working remotely
Engaged in culture and media
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