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Ad Agency Senior Account Manager

Vendi

Town of Onalaska (WI)

On-site

USD 55,000 - 85,000

Full time

4 days ago
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Job summary

An established industry player is seeking a Senior Account Manager to join their dynamic team in a vibrant agency environment. This role offers the chance to work closely with creative professionals, managing key client relationships and overseeing the execution of innovative marketing and advertising campaigns. The ideal candidate will possess agency experience and excel in strategic thinking and communication. With a focus on client service and collaboration, this position is perfect for those eager to contribute to exciting projects while enjoying the benefits of a supportive workplace culture. Join a team where your ideas can flourish and make a real impact!

Benefits

Annual profit-sharing bonus
Self-managed PTO
Remote work options
Flexible summer hours
Health benefits
Disability benefits
Retirement benefits

Qualifications

  • Minimum two years of agency experience in digital, web, or advertising.
  • Exceptional verbal and written communication skills are essential.
  • Strong organizational skills with the ability to anticipate needs.

Responsibilities

  • Serve as the primary contact between clients and agency teams.
  • Oversee the strategic development and execution of campaigns.
  • Manage client relationships and ensure projects are on time.

Skills

Client Service
Strategic Thinking
Communication Skills
Project Management
Creative Problem Solving

Education

Bachelor's Degree in Marketing
Bachelor's Degree in Advertising

Tools

Project Management Software

Job description

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Be part of a growing agency. Work side-by-side with remarkable advertising and marketing professionals in a creative, productive, vibrant and fun environment in downtown La Crosse. We offer our employees opportunities and support to do excellent work for top-notch clients. We also offer a competitive salary, annual profit-sharing bonus, self-managed PTO, remote work options, flex summer hours and great health, disability and retirement benefits.

Position summary

We are seeking an energetic, experienced Senior Account Manager to join our team. In this role, you will serve as the primary point of contact between the client and agency teams, overseeing the strategic development and execution of brand, marketing and advertising campaigns. You will be responsible for managing key client relationships, ensuring projects are on strategy, on time and within budget.

The ideal candidate will have prior agency experience, be a creative problem-solver, strategic thinker and excellent communicator. You’ll work closely with creative, web and media teams to ensure client needs are met or exceeded and identify new opportunities to add value and grow our clients’ business.

We require

Minimum two years of prior agency experience (in a digital, web, marketing or advertising firm)

Experience developing and managing marketing, media and paid digital strategies and plans

Ability to provide outstanding client service

Understanding of the creative development process (digital, web, video, print, etc.)

Exceptional organization and planning skills with ability to anticipate client and team needs

Critical thinking and creative problem-solving skills

Extremely high-level verbal and written communication skills

Effective personal and time management skills

Bachelor’s degree in marketing, advertising or related field

Manage strategies, teams, budgets and projects to achieve client goals and objectives

Leverage research, data and trends to develop innovative marketing programs

Share client industry insights and knowledge with team

Effectively present and sell strategies, plans, analyses and results to agency and client teams

Collaborate with other Vendi team members in strategy, planning, brainstorming and campaign development

Work closely with creative, web and media colleagues in campaign planning, development and execution to:

  • Develop and manage communication strategies for top brands
  • Develop and independently manage annual marketing plan calendars and budgets
  • Create marketing strategies and plans to meet client objectives including brand awareness, customer engagement, lead generation, direct sales, thought leadership, events and product or brand launches
  • Assist in managing website projects

Provide timely, same-day responses to agency and client requests

Manage projects, teams and timelines to meet client requirements and deadlines

  • Create project briefs and communicate deliverables to agency team
  • Create assignments in project management software
  • Develop project timelines and monitor schedules to ensure deadlines are met
  • Monitor project scope and prepare change orders as necessary

Effectively communicate project status with clients

  • Ensure an agenda and status report are sent prior to client status meetings
  • Provide meeting notes within 24 hours to client and agency team members

Assist in onboarding and mentorship of Account Coordinators

Master Vendi systems and processes for effective project management

Monitor and manage client budgets and prepare invoices

Create estimates and proposals for clients

Negotiate pricing and terms with vendors

Represent the agency at public speaking events

Assist in the development and pitching of agency proposals and other self-promotion efforts

We’re looking for people who are

Dedicated to providing excellent client service and building long-term relationships

Organized—you look for ways to work more efficiently

Strategic—coming up with ideas to improve results motivates you

Excellent communicators—you understand that clients and internal team members appreciate clear, concise communication

Professional and courteous

Confident, but when you make a mistake, you own up to it and learn from it

Critical thinkers who love to dig in and solve problems—when you encounter something you’re not sure about, you research, ask questions and confirm rather than punt it

Proactive—you anticipate needs, barriers and drive projects forward

Curious and love to learn new things—you invite feedback and want to grow as a professional

Respectful (and enthusiastic)for the ideas, expertise, talents and feelings of others

Collaborative yet appreciate independent work situations—you’re disciplined and have no trouble getting work done if working remotely

Engaged in culture and media

  • Positive, fun to work with and have an attitude and work habits that foster insight and productivity in others
Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Sales and Business Development
  • Industries
    Advertising Services

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