Senior Business Consultant - Commercial Content

Veeva Systems, Inc.; United States; Remote; USD 80,000 - 200,000; Full time

Job summary

An innovative and mission-driven company is seeking a Senior Business Consultant to lead commercial content strategies in a dynamic environment. This role involves working closely with clients in the Life Sciences sector to shape their commercial strategies and operations. You will engage in advisory support for content management, develop frameworks for content planning, and enhance digital asset processes. With a commitment to employee success and a flexible work environment, this opportunity offers a chance to make a significant impact in a rapidly growing field. Join a team that values collaboration and innovation, and help drive success for leading organizations.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Flexible PTO

Company Paid Holidays

Charitable Giving Program

Qualifications

• 5+ years of experience in management consulting or agency.
• Strong track record in client advisory engagements.
• Experience with content management systems.

Responsibilities

• Lead customer engagements for Commercial Content advisory support.
• Develop content analytics dashboards and insights.
• Design frameworks for content planning.

Skills

Management Consulting

Client Advisory Engagements

Analytical Skills

Change Management

Project Management

Oral and Written Communication

Education

Bachelor’s Degree

Tools

Veeva Vault

Digital Asset Management (DAM)

Job description

Senior Business Consultant - Commercial Content

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming apublic benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As aWork Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

The Veeva Business Consulting practice is growing and we are looking for talented individuals to join. This team shapes the commercial strategies, processes, and operations of leading Life Sciences organizations in order to provide ongoing solutions for the core business issues faced in today’s dynamic market. The Global Commercial Content Business Consulting team leads innovation and partnership in areas related to content management, creation, review, approval, planning, and distribution of content – whether the customer is seeking to resolve a timely issue or would like to accomplish a strategic corporate goal for commercialized products in Life Sciences. The focus is to help identify the source of the business issues faced, define critical success factors, develop a structured approach to deliver solutions, and do so in a highly collaborative manner – ultimately building critical customer relationships within the Commercial Business of our customers.

The majority of your time will be spent leading customer engagements and working with a wide variety of clients to deliver Commercial Content advisory support. Commercial Content Business Consultants have a strong subject matter understanding of commercial content operations processes, tools, and systems supporting marketing and medical content in support of commercialized products in the Life Sciences. In addition, these individuals have strong management consulting or agency experience to serve as the day-to-day engagement resource leading projects with the engagement leadership team.

If you are looking for an opportunity to lead commercial content strategies in an innovative and fast-paced environment this is a great opportunity for you.

This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.

Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You'll Do

• Build an operating model for global-to-local content reuse
• Develop an operating model for Veeva Multichannel Content, including the flow of content from Veeva Vault to Veeva CRM
• Business assessment for standing up new Vaults or for Vault consolidation programs
• Design a framework for content planning
• Hone Digital Asset Management (DAM) processes and bring Modular Content adoption to the Life Sciences industry
• Establish metadata governance and content standards
• Prepare for the FDA’s Requirement on Electronic Submissions
• Set the strategic direction and define key performance indicators for increased efficiency throughout the content end-to-end digital supply chain
• Develop content analytics dashboards and identify insights for the end-to-end content lifecycle
• Develop and Deliver communication and change management programs in support of the rollout of PromoMats/MedComms or new functionalities within each

Requirements

• 5+ years of experience with a management consulting company or ad agency experience
• Background and industry experience within the commercialized product or brand domain landscape preferred
• Strong track record of experience delivering client advisory engagements
• Core management consulting skills, including: workshop facilitation, client presentations, project management, change management, and ability to develop structured approaches/methodologies to business problems
• Strong analytical and problem-solving skills and excellent oral and written communication skills
• Ability to travel roughly 20-40% but this can vary depending on engagement
• Experience working with a content management system; preferably, Veeva Vault
• Bachelor’s degree is required
• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• 1% charitable giving program

Compensation

• Base pay: $80,000 - $200,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

BCCommContent

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us [e-mail] .

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

“Veeva’s engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work.”

—Jacob Marcus
VP, Engineering

“I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster.”

—Shilpa Chandermohan
Software Engineer