Acute Care Ops Leader — Multi‑Site Staffing

Christiana Care Health Services, Inc.; United States; On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

PTO 32 days / year

Tuition reimbursement up to $5,250

Paid parental leave 12 weeks

403(b) with match

Job summary

ChristianaCare is seeking an experienced Acute Care Operations Manager to support our Hospitalists across the Acute Care Service Line. You will oversee clinician workforce management, scheduling, and practice operations in a multi-site health system, driving operational excellence through strategic staffing, onboarding, and process improvement.

The role requires a Bachelor's degree, at least three years of leadership, and strong business acumen.

Qualifications

• Bachelor’s degree in nursing, medical technology, business, clinical healthcare, or healthcare management/administration.
• Minimum of three years of leadership experience.
• Strong leadership, collaboration, and relationship-building skills.
• Financial acumen with budgeting and forecasting experience.
• Knowledge of healthcare operations, provider staffing, locum management, and revenue cycle processes.
• Excellent communication, organizational, analytical, and problem-solving skills.
• Experience driving operational improvements and process optimization (Lean preferred).
• Proficiency in Microsoft Office and ability to learn new technologies quickly.

Responsibilities

• Provides operational leadership and administrative oversight for the Acute Care Service Line, supporting the daily operations of a complex, multi-site healthcare environment.
• This role partners closely with service line leadership and clinicians to ensure the delivery of high-quality, efficient patient care.
• Responsible for supervising administrative staff, resolving operational challenges, driving accountability, and fostering an environment that supports caregiver engagement and performance.
• Serves as a key resource for frontline problem-solving and operational excellence, with oversight supporting approximately 75 to 200 provider FTEs depending on service line needs.

Skills

Leadership

Collaboration

Relationship-building

Budgeting

Forecasting

Healthcare operations

Provider staffing

Locum management

Revenue cycle

Communication

Organizational

Analytical

Problem-solving

Lean

Microsoft Office

Technology learning

Education

Bachelor's degree

Tools

Microsoft Office

Job description

ChristianaCare is seeking an experienced Acute Care Operations Manager to support our Hospitalists across the Acute Care Service Line. You will oversee clinician workforce management, scheduling, and practice operations in a multi-site health system, driving operational excellence through strategic staffing, onboarding, and process improvement.

The role requires a Bachelor's degree, at least three years of leadership, and strong business acumen.