Acute Care Ops Leader: Staffing & Process Excellence

ChristianaCare; Newark (DE); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Health coverage

PTO 32 days

Tuition reimbursement

Adoption assistance

Paid parental leave

Retirement plans

Job summary

ChristianaCare in Newark, Delaware, is seeking an Acute Care Operations Manager to support our Hospitalists in the Acute Care Service Line. This role oversees clinician workforce management, provider scheduling, and multi-site practice operations to ensure efficient, high-quality care delivery.

The ideal candidate will drive staffing strategy, locum management, onboarding, and process improvements while partnering with service line leadership to advance caregiver engagement and patient outcomes

Qualifications

• Bachelor’s degree in nursing, medical technology, business, or healthcare management/administration is required or preferred.
• Minimum of three years of leadership experience required.

Responsibilities

• Provides operational leadership and administrative oversight for the Acute Care Service Line, supporting the daily operations of a complex, multi-site healthcare environment.
• This role partners closely with service line leadership and clinicians to ensure the delivery of high‑quality, efficient patient care.
• Responsible for supervising administrative staff, resolving operational challenges, driving accountability, and fostering an environment that supports caregiver engagement and performance.
• Serves as a key resource for frontline problem‑solving and operational excellence, with oversight supporting approximately 75 to 200 provider FTEs depending on service line needs.

Skills

Leadership

Collaboration

Communication

Problem solving

Lean

Microsoft Office

Education

Bachelor's degree

Job description

ChristianaCare in Newark, Delaware, is seeking an Acute Care Operations Manager to support our Hospitalists in the Acute Care Service Line. This role oversees clinician workforce management, provider scheduling, and multi-site practice operations to ensure efficient, high-quality care delivery.

The ideal candidate will drive staffing strategy, locum management, onboarding, and process improvements while partnering with service line leadership to advance caregiver engagement and patient outcomes