Activities & Volunteer Lead — Create Meaningful Connections

Sunrise Senior Living; Burlington (MA); Presencial; USD 32.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Dental coverage

Vision coverage

Retirement plan

Employee assistance program

Discount program

PTO & holidays

Descripción de la vacante

Sunrise Senior Living in Burlington, MA is seeking an Activities & Volunteer Coordinator to lead resident engagement, volunteer services, concierge operations, and customer experience programs—creating connection, purpose, and wellbeing for residents and families.

The role requires 2+ years of supervisory experience in senior living or hospitality, strong event planning and communication skills, and the ability to manage multiple priorities; valid driver's license preferred.

Formación

• 2+ years leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management.
• Proven ability to lead teams and manage multiple priorities.
• Strong organizational, communication, and event-planning skills.
• Experience with volunteer/engagement technology and reporting preferred.
• Sound judgment in a fast-paced environment.
• Passion for creating meaningful resident experiences.

Responsabilidades

• Plan, implement, and evaluate resident-centered engagement programs and events.
• Oversee activities, entertainment, and wellness programming across all neighborhoods, including memory care.
• Supervise team members, volunteers, and concierge staff.
• Recruit, onboard, train, and retain volunteers; build community partnerships.
• Track participation, satisfaction, and engagement metrics to improve programming.
• Manage engagement documentation, calendars, reporting, and technology platforms.
• Lead concierge operations, delivering exceptional experiences for residents, families, and visitors.
• Support budgeting, staffing, scheduling, and operational planning.
• Partner with Sales and Resident Care on move-ins and ongoing engagement.
• Ensure compliance with safety, regulatory, and Sunrise quality standards.

Conocimientos

Leadership

Team Leadership

Organization

Event planning

Volunteer management

Reporting

Driver's license

Descripción del empleo

Sunrise Senior Living in Burlington, MA is seeking an Activities & Volunteer Coordinator to lead resident engagement, volunteer services, concierge operations, and customer experience programs—creating connection, purpose, and wellbeing for residents and families.

The role requires 2+ years of supervisory experience in senior living or hospitality, strong event planning and communication skills, and the ability to manage multiple priorities; valid driver's license preferred.