ACT TEAM LEAD

Resources For Human Development; Brainerd Park (TN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

DailyPay

Medical, Dental, Vision

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Paid Training Programs

Professional Development Opportunities

Leadership Development Programs

Job summary

Resources For Human Development (RHD) is seeking an ACT Team Lead in Chattanooga, TN. This full-time position includes paid training and opportunities to lead a compassionate team delivering aligned services.

You will supervise staff, coordinate clinical and program activities, and ensure treatment plans are implemented per ACT standards while supporting recovery and community integration.

Qualifications

• Master’s degree in Psychology, Social Work, Counseling, Nursing, Rehabilitation, Education, Psychiatry, or related field.
• Active clinical licensure as LPC, LCSW, LISW, LMFT or LMSW.
• Minimum three years of direct service experience with adults across mental health and related services.
• Experience with supervision, coaching, and staff development is preferred.

Responsibilities

• Provide supervision, coaching, mentoring, and support to team members.
• Recruit, interview, hire, onboard, and develop staff.
• Conduct regular employee performance evaluations and quality reviews.
• Organize workloads and ensure program effectiveness.
• Ensure 24/7 crisis response coverage and adherence to ACT standards.

Skills

Clinical supervision

Team leadership

Crisis intervention

Documentation

Education

Master's Degree in Psychology, Social Work, Counseling, Nursing, Rehabilitation, Education, Psychiatry, or related Human Services field

Master's Degree in another Human Services discipline + qualifying experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ACT TEAM LEAD

Regular Full Time Management RHD-TN0070 8000 TN-Chattanooga-ACT, Chattanooga, TN, US

23 days ago Requisition ID: 9692

Salary: $70,000.00 Annually

ACT TEAM LEAD

Make an Impact Every Day to Shape Futures

Full-Time | Paid Training | DailyPay Available

Looking for More Than Just a Job?

At RHD, we're not just hiring employees we're building a team of compassionate professionals who believe everyone deserves the opportunity to live a fulfilling and independent life.

Whether you're beginning your career, changing professions, or looking for work with purpose, we'll provide the training, support, and opportunities you need to succeed while making a meaningful difference in the lives of others.

No experience required for many positions. Paid training provided.

For more than 53 years, RHD has been dedicated to building better futures for at-risk youth, adults, and families. Our diversified array of services includes alternative education, outpatient counseling, in-home services, shelter, detention, residential treatment and re-entry/transition services.

Since 1973, RHD team members have positively impacted the lives of those we serve and the communities in which they live.

When you join our team, you become part of an organization that values compassion, teamwork, growth, and the belief that every person deserves the opportunity to thrive.

Why Join Our Team?

• DailyPay – access your earned wages before payday
• Medical, Dental, and Vision Insurance- after 30 days
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Paid Training Programs
• Professional Development Opportunities
• Leadership Development Programs

Meaningful Work That Matters

• Make a Difference Every Day
• Support Individuals and Families
• Build Meaningful Relationships
• Join a Mission-Driven Organization

What You'll Do

Your responsibilities may include:

• Conduct initial assessments and develop individualized treatment plans.
• Evaluate consumer progress and update treatment interventions as needed.
• Maintain a caseload and provide direct clinical services as the primary clinician.
• Support consumers in achieving recovery, rehabilitation, and community integration goals.
• Ensure services are delivered in accordance with ACT standards and best practices.

Staff Supervision & Team Development

• Provide supervision, coaching, mentoring, and support to team members.
• Participate in recruiting, interviewing, hiring, onboarding, and staff development.
• Conduct regular employee performance evaluations.
• Train staff on assessment processes, treatment planning, documentation, and service delivery.
• Organize, assign, and monitor workloads to ensure program effectiveness.
• Communicate agency policies, procedures, and expectations to staff.
• Support corrective action processes and performance improvement initiatives when needed.
• Ensure 24/7 crisis response coverage for program participants.

Program Administration

• Maintain oversight of regulatory and accreditation compliance requirements.
• Ensure medical records and documentation meet all clinical, legal, and regulatory standards.
• Develop and maintain staff schedules and coverage plans.
• Monitor program performance indicators and quality outcomes.
• Support program development and continuous quality improvement efforts.

Consumer Support & Service Coordination

Assist and guide staff in:

• Linking individuals to community resources and services.
• Monitoring service effectiveness and consumer progress.
• Crisis prevention and intervention.
• Problem-solving and advocacy.
• Building natural supports and informal community networks.
• Independent living and rehabilitation skill development.
• Peer support services and recovery-oriented care.
• Work collaboratively with assigned financial leadership to maintain program sustainability.
• Monitor expenditures and ensure responsible use of program resources.
• Support census growth and service utilization goals.
• Assist in identifying opportunities for operational efficiency and program enhancement.

Who We're Looking For

You may be a great fit if you are:

Dependable

Team-Oriented

Service-Focused

Professional

Positive

Committed to Helping Others

Qualifications

• Master's Degree in Psychology, Social Work, Counseling, Nursing, Rehabilitation, Education, Psychiatry, or a related Human Services field; OR
• Master's Degree in another Human Services discipline plus qualifying experience.

Experience

• Minimum three (3) years of direct service experience working with adults in:
  • Mental Health
  • Substance Use Treatment
  • Intellectual and Developmental Disabilities
  • Healthcare
  • Juvenile Justice
  • Vocational Rehabilitation
  • Related Human Services Programs
• At least two (2) years of community-based treatment experience.

Licensure

Must possess active clinical licensure as one of the following:

• LPC (Licensed Professional Counselor)
• LCSW (Licensed Clinical Social Worker)
• LISW (Licensed Independent Social Worker)
• LMFT (Licensed Marriage and Family Therapist)
• LMSW (Licensed Master Social Worker)

Additional Requirements

• Valid Driver's License
• Ability to travel throughout the service area
• Ability to participate in crisis intervention and community-based services

Schedule

About Our Organization

RHD is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.