ACT TEAM LEAD

Resources For Human Development; New Orleans (LA); On-site; USD 66,300 - 89,700; Full time

Benefits offered by this job

Competitive compensation

DailyPay

401(k) Retirement Plan

Paid time off

Employee assistance program

Licensure support

Job summary

Resources for Human Development (RHD) is seeking an ACT Team Lead in New Orleans to provide clinical and operational leadership for the Metro ACT Team. You will supervise a multidisciplinary group, develop assessments and treatment plans, and ensure regulatory compliance while promoting recovery and independence.

The role combines clinical work with staff development, program management, and crisis coverage in a community-based setting.

Qualifications

• Graduate degree in Psychology, Psychiatry, Social Work, Nursing, Rehabilitation, Education, or a related human services field.
• Alternatively, a graduate degree in a human services field plus at least three years of direct care experience working with adults in mental health, intellectual/developmental disabilities, substance abuse, juvenile justice, healthcare, vocational rehabilitation, or a similar setting, including two years of community-based treatment experience.
• Current clinical licensure as an LPC, LCSW, LISW, RN, or MD.
• Valid driver’s license.
• Strong leadership, communication, clinical assessment, and team‑building skills.
• Ability to work effectively in community-based behavioral health settings.

Responsibilities

• Provide clinical and operational leadership for the ACT team.
• Develop initial assessments and treatment plans for individuals admitted to the program.
• Evaluate consumers on an ongoing basis and coordinate treatment activities based on changing needs.
• Maintain a caseload and serve as the primary clinician for assigned individuals.
• Recruit, train, supervise, coach, and evaluate team members.
• Assist with personnel decisions, including hiring, performance management, and corrective action processes.
• Ensure staff are informed of program policies, procedures, and service expectations.
• Supervise and support staff in service coordination, community resource linkage, rehabilitation skill-building, peer support, and problem resolution.
• Ensure 24/7 crisis intervention coverage is available for program participants.
• Oversee medical record maintenance and regulatory compliance activities.
• Develop and maintain efficient staff scheduling systems.
• Partner with financial leadership to support fiscal viability, cost control, and revenue development.
• Complete additional responsibilities as assigned.

Skills

Clinical leadership

Team leadership

Community-based care

Regulatory compliance

Staff coaching

Hiring & performance management

Education

Graduate degree in psychology/psychiatry/social work/nursing/rehabilitation/education

Tools

Valid driver’s license

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ACT TEAM LEAD

Regular Full Time Management New Orleans, LA, US

2 days ago Requisition ID: 9484

Salary: $78,000.00 Annually

Lead a Team That Changes Lives

Looking for More Than Just a Job?

At Resources for Human Development (RHD) Metro ACT Team, we believe individuals living with serious mental illness deserve access to compassionate, community-based support that promotes recovery, independence, and hope. We are seeking an experienced and mission-driven ACT Team Lead to provide clinical and operational leadership for our Assertive Community Treatment (ACT) program.

This leadership role combines direct clinical support, team supervision, regulatory oversight, and program management. The ACT Team Lead plays a critical role in ensuring high-quality services are delivered while supporting staff development, maintaining compliance standards, and promoting positive outcomes for the individuals we serve. A commitment to RHD values is essential.

The Metro ACT Team provides intensive, community-based mental health services designed to support adults living with serious and persistent mental illness. Through a multidisciplinary approach, the team delivers individualized treatment, rehabilitation, crisis intervention, and recovery-focused services directly in the community.

Our goal is to help individuals reduce hospitalizations, increase independence, strengthen community connections, and achieve meaningful recovery. Team members work collaboratively to meet people where they are and provide the support necessary to help them thrive.

Why Join Our Team?

• Competitive Compensation
• DailyPay – Access Your Earned Wages Before Payday
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Company-Paid Training
• Clinical Leadership Experience
• Ongoing Professional Development
• Licensure Support and Continuing Education Opportunities
• Leadership Development Programs
• Opportunity to Shape Program Outcomes and Team Success
• Lead a multidisciplinary treatment team
• Support individuals living with serious mental illness
• Promote recovery, independence, and community integration
• Mentor and develop behavioral health professionals
• Improve the quality of life for individuals and families
• Join a mission-driven organization dedicated to person-centered care

What You’ll Do

As an ACT Team Lead, you will:

• Provide clinical and operational leadership for the ACT team.
• Develop initial assessments and treatment plans for individuals admitted to the program.
• Evaluate consumers on an ongoing basis and coordinate treatment activities based on changing needs.
• Maintain a caseload and serve as the primary clinician for assigned individuals.
• Recruit, train, supervise, coach, and evaluate team members.
• Assist with personnel decisions, including hiring, performance management, and corrective action processes.
• Ensure staff are informed of program policies, procedures, and service expectations.
• Supervise and support staff in service coordination, community resource linkage, rehabilitation skill-building, peer support, and problem resolution.
• Ensure 24/7 crisis intervention coverage is available for program participants.
• Oversee medical record maintenance and regulatory compliance activities.
• Develop and maintain efficient staff scheduling systems.
• Partner with financial leadership to support fiscal viability, cost control, and revenue development.
• Complete additional responsibilities as assigned.

Who We’re Looking For

You may be a great fit if you are:

• Compassionate
• Strategic
• Accountable
• Collaborative
• Clinical Leadership-Oriented
• Solution-Focused
• Organized
• Committed to Recovery-Focused Care

Qualifications

Required

• Graduate degree in Psychology, Psychiatry, Social Work, Nursing, Rehabilitation, Education, or a related human services field.
• Alternatively, a graduate degree in a human services field plus at least three years of direct care experience working with adults in mental health, intellectual/developmental disabilities, substance abuse, juvenile justice, healthcare, vocational rehabilitation, or a similar setting, including two years of community-based treatment experience.
• Current clinical licensure as an LPC, LCSW, LISW, RN, or MD.
• Valid driver’s license.
• Strong leadership, communication, clinical assessment, and team‑building skills.
• Ability to work effectively in community-based behavioral health settings.

Preferred

• Prior ACT, community mental health, crisis intervention, or intensive outpatient experience.
• Previous supervisory or program leadership experience.
• Experience working within multidisciplinary treatment teams.

Schedule

• Full-Time
• Leadership Position
• Community-Based Service Delivery
• Participation in on-call and crisis response coverage as needed
• Flexible scheduling based on program operational needs

Physical Requirements

• Ability to perform community-based work and travel throughout the service area.
• Ability to lift up to 50 pounds occasionally.
• Ability to walk, bend, reach, climb stairs, and perform other routine physical activities associated with community-based services.
• Ability to perform essential job functions with or without reasonable accommodation.

Some jobs pay the bills.

Some jobs build careers.

This job leads recovery and transforms lives.

About Our Organization

Resources for Human Development (RHD) is a national human services organization dedicated to supporting people of all abilities through innovative, person-centered programs. Through behavioral health, intellectual and developmental disability services, addiction recovery, housing, and other community-based programs, RHD empowers individuals to live independently and achieve their goals.

Employment for this position is administered through Apis Services, Inc., a member of the Inperium family of companies.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law. This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.