ACS Preventive Program Supervisor

CASES; New York (NY); Hybrid; USD 66,000 - 90,000; Full time

Job summary

CASES in New York is seeking an ACS Preventive Program Supervisor to lead the MAAP mentoring program for youth involved in the criminal legal system. The role requires in-person work in Manhattan and the Bronx, with a hybrid schedule and occasional travel across NYC.

You will supervise staff, coordinate meetings, ensure adherence to ACS Preventive Services protocols, and manage mentoring case records in Connections and PROMIS databases.

Responsibilities

• Supervise and support team members in the program, including weekly supervision and field work.
• Conduct team meetings and facilitate discussions on engagement techniques, shared challenges, and upcoming events.
• Adhere to policies and protocols set by ACS Preventive Services.
• Operate Connections and PROMIS databases, managing mentor contacts and opening/closing cases.

Job description

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Full time Salaried MANAGEMENT 4 West 125th Street, New York, NY, US

17 days ago Requisition ID: 2484

Salary: $78,000.00 Annually

Job Title: ACS Preventive Program Supervisor

Job Summary:

The Education, Career and Enrichment (ECE) department at CASES specializes in serving youth and young adults impacted by the criminal legal system and violence.

The Mentoring and Advocacy Program (MAAP) serves youth involved in, or at risk for involvement in, the criminal or juvenile legal systems. CASES’ MAAP serves youth primarily residing in Manhattan who are referred by ACS from the Family Assessment Program (FAP), the Juvenile Justice Initiative (JJI), or residential placement in Close to Home.

MAAP is a one‑on‑one, community‑based mentoring program focused on supporting youth and their families and connecting youth and families to resources in the community. MAAP Mentors support youth for 6 months, and then refer to the internal CASES Fair Futures coaching program for long‑term support. Mentors work individually with each youth up to 20 hours per week, based on the needs of each youth.

CASES Manhattan MAAP is guided by three primary principles related to mentee engagement: 1) Healthy Relationships, which depend on consistent engagement; 2) Interest building, which can promote sustained youth engagement as the young person identifies and works to pursue interests and aspirations; and 3) Civic Engagement, a form of advanced engagement that can empower youth to see themselves as positive agents of change/service in their community.

This position is full‑time and requires in‑person and in‑community work. Work will be conducted primarily in Manhattan and the Bronx, and across NYC, with in‑office reporting responsibilities at 4 West 125th Street. Some travel across CASES offices and partner programs will be expected for trainings, department meetings, etc. Some work may be conducted remotely.

Shift Hours:

The ACS Preventive Program Supervisor is full‑time Monday through Friday 9am-5pm shift or 10am-6pm

Location Address:

4 West 125th Street, 3rd Floor, New York, New York, 10027

Workplace Flexibility:

Hybrid (for roles that have at least 1 full day remote per week)

What you will be doing:

• Supervise and support team members in the program; this includes individual weekly supervision, work in the field, and any as‑needed case conferences
• Conduct team meetings and facilitate relevant conversations, such as:
  • Best-practice engagement techniques
  • Shared challenges across the team
  • Upcoming events, training, and/or group activities
• Adhere to policies and protocols set by ACS Preventive Services
• Operate Connections and PROMIS databases, including managing the contacts of Mentors as well as opening and closing cases