Acoustical Inside Sales- Statewide

Gator Gypsum, Inc; Miami (FL); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Gator Gypsum, Inc. in Miami, FL, is seeking an Acoustical Inside Sales professional for a full-time hybrid role. You will handle inbound sales inquiries, advise customers on acoustical products and construction materials, prepare quotes, and process orders to ensure accurate fulfillment.

This position emphasizes building lasting customer relationships, following up on leads, coordinating with operations and delivery teams, maintaining pricing knowledge, and contributing to revenue growth.

Qualifications

• Experience in inside sales for acoustical or construction products.
• Ability to generate leads and convert opportunities into sales.
• Strong customer satisfaction and issue-resolution skills.
• Clear verbal and written communication with customers and teams.
• CRM proficiency and basic office applications.
• Knowledge of building materials or acoustical products is beneficial.

Responsibilities

• Handle inbound sales inquiries and advise customers on acoustical products.
• Prepare quotes and process orders accurately.
• Build and maintain customer relationships and follow up on leads.
• Coordinate with operations and delivery teams for timely fulfillment.
• Track sales activities and maintain product and pricing knowledge.
• Support problem resolution and contribute to revenue growth.

Skills

Inside Sales

Lead Generation

Customer Service

Communication

CRM proficiency

Organization

Education

High School Diploma

Tools

CRM software

Office software

Job description

Company Description

Gator Gypsum, Inc. and Olympia Building Materials provide commercial and residential customers with one of the largest inventories of construction supplies in Florida. The teams take pride in working safely, professionally, and efficiently to meet diverse jobsite needs, including drywall, insulation, acoustical tile, and construction accessories. With eleven yards across the state, the companies serve major metropolitan areas, smaller towns, and rural locations. Each yard offers delivery service within a 75-mile radius using boom trucks and flatbeds, with after-hours deliveries available when needed. This scale and flexibility enable employees to support a wide variety of construction projects and customer requirements.

Role Description

The Acoustical Inside Sales – Statewide role is a full-time, hybrid position based in Miami, FL, with flexibility for some work-from-home tasks. Day-to-day responsibilities include handling inbound sales inquiries, advising customers on acoustical products and related construction materials, preparing quotes, and processing orders accurately. The role involves building and maintaining customer relationships, following up on leads, and coordinating with operations and delivery teams to ensure timely and accurate fulfillment. The person in this role will track sales activities, maintain product and pricing knowledge, support problem resolution, and contribute to overall customer satisfaction and revenue growth.

Qualifications

• Demonstrated Inside Sales experience with a focus on acoustical or construction-related products.
• Ability to perform Lead Generation activities and follow up on prospects to convert opportunities into sales.
• Commitment to Customer Satisfaction and strong Customer Service skills, including timely issue resolution.
• Clear and professional Communication skills, both verbal and written, for interacting with customers and internal teams.
• Knowledge of building materials, acoustical products, or related industry experience is highly beneficial.
• Proficiency with CRM or sales management software and basic office applications (e.g., email, spreadsheets).
• Strong organizational skills, attention to detail, and the ability to manage multiple orders and tasks simultaneously.
• High school diploma or equivalent required; additional education or relevant certifications in sales or construction materials are a plus.