ACH & Overdraft Specialist: Precision Payments

Everence Services,; Lancaster (Lancaster County); On-site; USD 42,000 - 60,000; Full time

Job summary

Everence is seeking a detail-oriented ACH Processor to ensure accurate, timely processing of ACH transactions and overdraft-related activities in Lancaster, PA.

You will support daily payment operations, exception handling, account research, and regulatory compliance, coordinating with branches and partners. The role requires 1–3 years in deposit operations, proficiency with banking software and Microsoft Office, and a commitment to Everence's mission.

Qualifications

• High school diploma or equivalent is required.
• 1–3 years of experience in deposit operations or related financial services.
• Experience with regulatory compliance and reporting is preferred.

Responsibilities

• Process incoming and outgoing ACH files, postings, balancing, and settlement verification.
• Review and resolve ACH exceptions, returns, reversals, NOCs, stop payments, and disputes.
• Monitor overdraft activity and process overdraft items per policy.
• Research account discrepancies and respond to member inquiries.
• Prepare charge-offs, adjustments, refunds, and other maintenance items.
• Process ACH Originations in third-party portal.
• Complete monthly ACH reporting.
• Assist branches and departments with ACH and overdraft questions.
• Support audits and process improvement initiatives related to payment operations.

Skills

Attention to detail

Problem-solving

Organizational skills

Time management

Effective communication

Customer service

Ability to multitask

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Banking software

Job description

Everence is seeking a detail-oriented ACH Processor to ensure accurate, timely processing of ACH transactions and overdraft-related activities in Lancaster, PA.

You will support daily payment operations, exception handling, account research, and regulatory compliance, coordinating with branches and partners. The role requires 1–3 years in deposit operations, proficiency with banking software and Microsoft Office, and a commitment to Everence's mission.