ACH Operations Specialist: Payments Risk & Reconciliation

Eagle Bancorp, Inc.; Fairland (MD); On-site; USD 34,000 - 51,000; Full time

Job summary

EagleBank in Maryland is seeking an ACH Operations Specialist to support day-to-day processing, monitoring, and reconciliation of ACH and instant payments.

You will handle exceptions, research payment issues, perform risk/compliance reviews, and provide responsive support to customers, branches, and other financial institutions, while following the Disaster Recovery and Business Continuity Plan.

Qualifications

• H.S. Diploma or GED required.
• 2 years of bank operations experience, preferably in ACH, electronic payments, deposit operations, transaction processing, exception handling, reconciliations, or payment risk/compliance.
• Core Banking System experience; FIS products preferred.
• Experience analyzing, researching and resolving high risk transactions.
• Experience interacting with senior level management (internally and externally).
• Strong analytical and problem-solving skills.
• Strong Microsoft Office skills. Proficient in Word and Excel (including ability to create analytical spreadsheets, charts, and graphs).
• Strong understanding of banking principles.
• Strong customer service skills.
• Excellent research and analytical skills.
• Strong attention to detail.
• Excellent organization skills.

Responsibilities

• Process ACH and instant payments daily.
• Monitor and reconcile ACH activity.
• Research and resolve payment issues.
• Complete required risk and compliance reviews.
• Provide responsive support to customers, branches, internal departments, and other financial institutions.
• Adhere to Disaster Recovery and Business Continuity Plan (DRBCP).

Skills

Bank operations

ACH payments

Payment risk / compliance

Analytical skills

Customer service

Excel

Word

Education

H.S. Diploma or GED

BA/BS in Finance or related field (preferred)

Tools

FIS core banking system

Job description

EagleBank in Maryland is seeking an ACH Operations Specialist to support day-to-day processing, monitoring, and reconciliation of ACH and instant payments.

You will handle exceptions, research payment issues, perform risk/compliance reviews, and provide responsive support to customers, branches, and other financial institutions, while following the Disaster Recovery and Business Continuity Plan.