ACH Operations Specialist, Electronic Banking

National Bank of Indianapolis Corp.; Indianapolis (IN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Collaborative work environment

Opportunities for growth

Supportive leadership

Job summary

The National Bank of Indianapolis Corp. is hiring an ACH Specialist for their Electronic Banking team in Indianapolis, IN. The role focuses on providing outstanding customer service and technical support related to ACH operations while ensuring all financial transactions are processed accurately.

Ideal candidates will have a high school diploma, banking operations experience, and strong interpersonal skills. The bank fosters a collaborative environment with opportunities for technical and professional growth.

Qualifications

• Experience with banking operations and electronic banking products preferred.
• Ability to explain technical concepts to a variety of users.
• High degree of accuracy and attention to detail.

Responsibilities

• Provide customer service and technical support via phone and email.
• Process ACH returns, stop payments, and disputes.
• Support ACH operations and troubleshoot related concerns.

Skills

Customer service

Technical support

Analytical skills

Communication

Education

High school diploma or equivalent

Some college coursework

Tools

Microsoft Office

Job description

The National Bank of Indianapolis Corp. is hiring an ACH Specialist for their Electronic Banking team in Indianapolis, IN. The role focuses on providing outstanding customer service and technical support related to ACH operations while ensuring all financial transactions are processed accurately.

Ideal candidates will have a high school diploma, banking operations experience, and strong interpersonal skills. The bank fosters a collaborative environment with opportunities for technical and professional growth.