ACH Operations Specialist: Fast, Accurate Origination

FirstBank; Nashville (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

FirstBank in Nashville is seeking an ACH Operations professional responsible for the daily ACH origination and receipt process, ensuring timely transmission of files from clients and ACH processors. You will handle returns, reversals, death notices, and reclamations while ensuring regulatory compliance with NACHA and related rules.

Essential duties include processing high volumes to meet deadlines, supporting bankers with ACH origination documentation, and performing annual reviews for

Qualifications

• Associate's degree preferred but no required if commensurate experience is evidenced.
• Accredited ACH Professional (AAP) certification preferable
• 2+ years banking supports operations experience preferred

Responsibilities

• Assist in processing high volume ACH Processing requests within required deadlines.
• Serve as backup to individual team members on ACH operations.
• Assist Bankers in completing ACH Origination documentation and data gathering.
• Work on ACH Origination annual reviews for all Originators.
• Provide direct phone and email support for ACH Operations.
• Research and resolve ACH account inquiries.
• Collaborate with ACH team on projects and training.
• Meet daily and monthly deadlines.
• Adhere to all applicable laws and internal policies, including anti‑money laundering requirements.

Skills

ACH processing

Attention to detail

Communication skills

Banking operations

Education

Associate's degree preferred

Job description

FirstBank in Nashville is seeking an ACH Operations professional responsible for the daily ACH origination and receipt process, ensuring timely transmission of files from clients and ACH processors. You will handle returns, reversals, death notices, and reclamations while ensuring regulatory compliance with NACHA and related rules.

Essential duties include processing high volumes to meet deadlines, supporting bankers with ACH origination documentation, and performing annual reviews for