Accounts Receivable Specialist - Hospitality Billing

Rosewood Mansion on Turtle Creek; Dallas (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Retirement benefits

Paid time off

Complimentary room nights

Learning and development opportunities

Global career opportunities

Industry-leading paid parental leave

Job summary

Rosewood Mansion on Turtle Creek is seeking an Accounts Receivable Clerk to support the property's revenue cycle, handling invoices, payments and account records with accuracy and confidentiality. You will assist with billing, collections, credit card processing, guest inquiries, and account reconciliation.

You will collaborate across departments to uphold service excellence and maintain financial integrity in a hospitality setting.

Qualifications

• Accounting experience required; hospitality or resort experience is a plus.
• Detail-oriented and able to manage financial information with speed, accuracy and confidentiality.
• Comfortable with accounting systems, spreadsheets, and computer-based financial applications.
• Strong numerical and analytical skills; able to identify and resolve discrepancies.
• Ability to prioritize multiple tasks, stay organized, and meet deadlines with minimal supervision.
• Excellent professional English communication, both written and verbal.

Responsibilities

• Process and maintain accounts receivable records, ensuring all direct billing accounts are accurate and properly transferred and filed.
• Prepare and distribute billing statements, supporting documentation, aging reports, and collection correspondence in accordance with departmental standards.
• Reconcile payments received against billing records, investigate discrepancies, and ensure accurate account posting.
• Review, process, and reconcile credit card transactions while ensuring compliance with banking and accounting procedures.
• Research and resolve guest billing disputes, chargebacks, returned checks, and credit card inquiries in a timely and professional manner.
• Support advance deposit processing, refunds, travel agency commission payments, and month-end closing activities.
• Conduct audits of accounting transactions and records to ensure all supporting documentation is complete and accurate.
• Maintain strong collaboration with colleagues across departments while upholding confidentiality and service excellence standards.

Skills

Accounting experience

Detail-oriented

Numerical ability

Analytical skills

Accounting systems

Spreadsheets

Financial software

Tools

Accounting software

Spreadsheets

Financial applications

Job description

Rosewood Mansion on Turtle Creek is seeking an Accounts Receivable Clerk to support the property's revenue cycle, handling invoices, payments and account records with accuracy and confidentiality. You will assist with billing, collections, credit card processing, guest inquiries, and account reconciliation.

You will collaborate across departments to uphold service excellence and maintain financial integrity in a hospitality setting.