Accounts Receivable Specialist – Growth & Impact

Protos Security; Roanoke (VA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive compensation

Health, Vision, Dental, and Life Insur

Employee Assistance Program

FSA / HSA

401(k) with employer contribution

Collaborative work environment (and, a

Job summary

Protos Security in Roanoke, VA is seeking an Accounts Receivable Coordinator to support the revenue cycle by ensuring accurate invoicing, timely follow-up on balances, and responsive client account support.

You will manage assigned accounts, maintain billing accuracy, adhere to cycles, and collaborate across departments to resolve discrepancies, thriving in a fast-paced, detail‑oriented environment.

Qualifications

• High school diploma required; Associate’s or Bachelor’s degree in Accounting, Finance, or Business preferred.
• 2–3 years of experience in accounts receivable, billing, or related accounting support role.
• Experience in high-volume invoicing environments.
• Working knowledge of ERP systems (Sage Intacct experience preferred).
• Proficiency in Microsoft Office, particularly Excel.

Responsibilities

• Process and generate invoices within the ERP system for assigned accounts.
• Ensure accuracy, completeness, and timely submission of invoices in accordance with billing cycles.
• Maintain alignment between operational systems and accounting records.
• Adhere to client-specific billing requirements and portal submission guidelines.
• Monitor assigned accounts and follow up on outstanding invoices as directed.
• Assist with collections efforts to support timely payment.
• Respond promptly and professionally to client billing inquiries.
• Partner with internal teams to resolve billing discrepancies and documentation issues.
• Maintain accurate and organized documentation of billing records.
• Follow internal controls and company policies related to invoicing and receivables.
• Support audit documentation requests as needed.
• Work effectively with Operations and Finance teams to ensure billing accuracy.
• Communicate clearly with internal and external stakeholders.
• Demonstrate accountability, responsiveness, and a commitment to quality service.

Skills

Attention to detail

Organizational skills

Deadline management

Professional communication

Education

High school diploma required; Associate’s or Bachelor’s degree in Accounting, Finance, or Business preferred

Tools

Sage Intacct

Excel

Job description

Protos Security in Roanoke, VA is seeking an Accounts Receivable Coordinator to support the revenue cycle by ensuring accurate invoicing, timely follow-up on balances, and responsive client account support.

You will manage assigned accounts, maintain billing accuracy, adhere to cycles, and collaborate across departments to resolve discrepancies, thriving in a fast-paced, detail‑oriented environment.