Accounts Receivable Specialist — Growth & Impact

CoStar Group, Inc.; Richmond (VA); On-site; USD 46,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan

Tuition reimbursement

Paid time off

Employee stock purchase plan

On-site fitness center

Job summary

CoStar Group, Inc. in Richmond, VA is seeking an Accounts Receivable Associate to join our in-office finance team. The role covers full life cycle AR management in a high-volume, customer-centric setting with daily collaboration across sales and accounting.

The candidate should have a bachelor's degree, strong Excel skills, and proven customer service capabilities, with the ability to meet tight timelines and adapt to a growth-oriented company.

Qualifications

• Bachelor's degree required from an accredited college/university.
• Proven ability to actively resolve customer inquiries in a timely manner and a high degree of customer service.
• Experience collaborating with internal partners and meeting time deadlines.

Responsibilities

• Accountable for improving AR performance through concise AR Aging metrics.
• Identify and resolve customer issues related to slow pay or non-payment of invoices via pro-active communication.
• Drive high customer satisfaction measured by CSAT and NPS and retention through relationships.
• Understand AR-Collections lifecycle and perform root cause analysis including aging prevention.
• Coordinate slow or non-pay accounts at 60-days with sales and AR management for support.
• Balance portfolio with occasional projects and ad hoc reporting requests.

Skills

Customer service

Time management

Communication skills

Education

Bachelor's degree

Tools

Excel

Job description

CoStar Group, Inc. in Richmond, VA is seeking an Accounts Receivable Associate to join our in-office finance team. The role covers full life cycle AR management in a high-volume, customer-centric setting with daily collaboration across sales and accounting.

The candidate should have a bachelor's degree, strong Excel skills, and proven customer service capabilities, with the ability to meet tight timelines and adapt to a growth-oriented company.