Accounts Receivable Specialist – DoS Government Contract

Haynes, Inc.; North Charleston (SC); Presencial; USD 49 000 - 55 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Benefits package

Resumo da oferta

Haynes Inc. seeks a Customer Support Representative for the Accounts Receivable Branch to support the Department of State in Charleston, SC. Candidates must already hold or be able to obtain a Secret security clearance.

This is a full-time position with a starting salary range between $49,000 and $55,000 plus our generous benefits package. ARB duties include answering debtor inquiries, processing payments, refunds, and assisting portfolio managers.

Qualificações

• Minimum requirements include a four-year degree or 2 years college plus 2 years related experience.
• A degree or relevant experience is required.
• Understanding of basic bookkeeping and accounting procedures.

Responsabilidades

• Answer incoming calls to ARB line, respond to inquiries, process payments when applicable, transfer to portfolio managers.
• Lead support for ARB customer service operations to ensure coverage during core hours.
• Review refund requests and issue refunds per procedures; liaise with Vendor Management.

Conhecimentos

Customer service experience

Excel proficiency

Team player

Strong communication

Formação académica

Bachelor's degree or 4 years experience

Ferramentas

GFMS

RFMS

Avaya

Microsoft Office

Descrição da oferta de emprego

Haynes Inc. seeks a Customer Support Representative for the Accounts Receivable Branch to support the Department of State in Charleston, SC. Candidates must already hold or be able to obtain a Secret security clearance.

This is a full-time position with a starting salary range between $49,000 and $55,000 plus our generous benefits package. ARB duties include answering debtor inquiries, processing payments, refunds, and assisting portfolio managers.