Accounts Receivable Specialist - Collections & Cash Flow

SURGE Staffing; Columbus (OH); On-site; USD 55,000 - 68,000; Full time

Job summary

SURGE Staffing is seeking an experienced Accounts Receivable Specialist to join the Headquarters team in Columbus, OH. You will manage collections, follow up on outstanding accounts, resolve billing issues, and maintain strong client relationships.

The ideal candidate will be comfortable making collection calls, meeting goals, and communicating professionally with customers and internal teams. High attention to detail and strong Excel/Office skills are essential.

Qualifications

• Proven experience as Accounts Receivable Specialist or similar role.
• Strong knowledge of billing and accounts receivable procedures.
• Knowledge of collection techniques, laws, and regulations.
• Strong written and verbal communication skills.
• Excellent interpersonal and customer service skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to work with collection and performance goals.
• Strong attention to detail and organizational skills.
• Ability to perform basic mathematical calculations.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• High school diploma or equivalent.

Responsibilities

• Monitor customer accounts and identify outstanding receivables.
• Conduct outbound collection calls and follow up with clients regarding overdue payments.
• Communicate professionally with clients while maintaining positive relationships.
• Investigate account history, billing information, and balances.
• Take actions to encourage timely payments.
• Process payments and refunds accurately and resolve billing discrepancies.
• Maintain up-to-date account records.
• Follow established collection procedures and monitor accounts.
• Prepare reports on collection activities and progress for management.
• Collaborate with internal departments to resolve account issues.
• Provide excellent customer service to clients and colleagues.

Skills

Accounts receivable

Communication

Problem solving

Attention to detail

Multitasking

Education

High school diploma or equivalent

Associate's or bachelor's degree in accounting/finance/business

Tools

Word

Excel

PowerPoint

Outlook

Job description

SURGE Staffing is seeking an experienced Accounts Receivable Specialist to join the Headquarters team in Columbus, OH. You will manage collections, follow up on outstanding accounts, resolve billing issues, and maintain strong client relationships.

The ideal candidate will be comfortable making collection calls, meeting goals, and communicating professionally with customers and internal teams. High attention to detail and strong Excel/Office skills are essential.