Accounts Receivable Specialist (Collections)

GNCO, Inc.; Independence (OH); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player seeks an Accounts Receivable Specialist to manage customer accounts and optimize cash collection. This role involves verifying transactions, contacting customers for payments, and collaborating closely with the Sales Team. The ideal candidate will possess strong communication skills and a proactive approach to problem-solving. Join a dynamic team where your contributions will directly impact financial performance and customer satisfaction. If you are detail-oriented and ready to take on new challenges, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

3 Weeks PTO

Qualifications

• 3+ years of business experience preferred.
• 2+ years of accounts receivable experience preferred.

Responsibilities

• Monitor customer accounts and ensure timely payments.
• Contact delinquent customers and collaborate with the Sales Team.

Skills

Microsoft Office Suite

Excel

Communication Skills

Problem-Solving Skills

Education

High School Diploma

Associate’s Degree in Accounting

Bachelor’s Degree in Accounting

Job description

Accounts Receivable Specialist (Collections)

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- INDEPENDENCE, OH (ON-SITE)

Schedule: 8am-5pm; M-F

Benefits: Medical, Dental, Vision, 401(k) + 3 weeks PTO

JOB SUMMARY:

The Accounts Receivable Specialist is responsible for monitoring customer accounts, ensuring timely payments, and maintaining accurate records. Main duties include verifying transactions, contacting delinquent customers for payment, and collaborating with the Sales Team to optimize cash collection.

Essential Functions

• Maintains and updates customer files, including name or address changes, additional ship-to addresses, mergers, or mailing attentions.
• Verifies transactions and customer payments related to individual customer accounts.
• Release non-emailed invoices to customers with requested support.
• Works with customers to optimize use of electronic payment methods and corresponding remittance detail to enhance cash collection and matching to open invoices.
• Contacts delinquent accountholders to request payment, utilizing a polite and professional communications style (whether phone, email, letter, etc.).
• Identifies delinquent amounts and communicates to Sales Team, escalating issues to the Accounts Receivable Supervisor and Director of Finance, as appropriate.
• Provides information to customers, as necessary, to facilitate customer matching and payment.
• Coordinates customer communication efforts with the Sales Team and Accounts Receivable Supervisor.
• Relays unusual developments to the Sales Team (changes in customer personnel, etc.).
• Research customer discrepancies and past-due amounts with the assistance of the Accounts Receivable Supervisor, Sales Team, and other staff.
• Creates reports regarding the status of customer accounts as requested.
• Monitors customer tax exempt certificates for periodic renewals.
• Maintains professionalism always.
• Performs other duties of a similar nature as required.
  
  

Position Qualifications

EDUCATION

• High school diploma or equivalent required
• Associate’s or Bachelor’s degree in accounting or related field preferred
  
  

Experience

• Three or more years of business experience preferred
• Two or more years of accounts receivable experience preferred
  
  

Additional Requirements

• Proficiency in Microsoft Office Suite, with advanced Excel skills.
• Strong written and verbal communication skills.
• Ability to effectively communicate with both internal and external customers.
• Proactive problem-solving skills and a willingness to be part of the solution.
• Ability to anticipate the needs of others and perform tasks without being asked, as appropriate.
• Flexibility to adapt to the evolving role and new processes.
• Ability to work independently and prioritize tasks effectively.
• Attention to detail and accuracy in work performed.
  
  

GNCO, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

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