Accounts Receivable Specialist - Colchester, VT

Green Mountain Electric Supply, Inc.; Colchester (VT); Vor Ort; USD 30.000 - 36.000; Vollzeit

Zusammenfassung

Green Mountain Electric Supply, Inc. is seeking an Accounts Receivable specialist to effectively collect past due balances across assigned accounts and handle a high volume of outbound communications.

The role requires strong customer service and phone skills, proficiency in Outlook/Excel/Word, and the ability to work in a fast-paced, collaborative environment. On-site schedule: Mon-Fri 8:00am–4:30pm; pay range $22–$26 per hour.

Qualifikationen

• 3+ years of experience in accounts receivable or a related role.
• Ability to work in a fast-paced, multi-task environment.
• Strong customer service and phone skills.
• Team player with a positive attitude and initiative.
• Ability to solve complex problems and think creatively.
• Proficiency with Microsoft Outlook, Excel, and Word.

Aufgaben

• Effectively collects past due balances on assigned accounts.
• Handle a high volume of outbound communications to reduce receivables.
• Answer customer questions and resolve issues promptly.
• Set up sub accounts as needed and maintain account details.
• Coordinate with Branch Manager and Sales staff to collect past due amounts.
• Charge recurring payments to stored credit cards and reconcile accounts.

Kenntnisse

Customer service

Phone skills

Teamwork

Problem solving

Multi-tasking

Microsoft Outlook

Microsoft Excel

Microsoft Word

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Jobbeschreibung

Description

Schedule

: Monday - Friday, 8:00am - 4:30pm, on-site.

Summary

Effectively collects past due balances on assigned accounts, high volume of outbound communications to reduce receivables and answer any questions a customer may have by performing the following duties.

• Optimize customer satisfaction while mitigating credit risk.
• Identify and attempt to collect past due amounts and follow up as required including phone calls.
• Work with customers to finalize payments of any insufficient funds / returned checks.
• Set up sub accounts as needed.
• Recommend any write-offs.
• Establish and maintain effective relationships with customers by providing quick resolution of issues.
• Provide any requested invoice information to customers.
• Coordinate with Branch Manager and Salesmen to collect past due amounts.
• Charge recurring payments to customers securely stored credit cards.
• Maintain and update customer account addresses / invoicing.
• Respond to customer credit reference requests on a timely basis.
• Improve collectible service charges.
• Work with customers to improve payment based on agreed terms.
• Identify historically poor paying customers and flag in system for notification purposes.
• Account reconciliations, research and identify issues to help resolve delinquent accounts.
• Research skipped invoices and follow-up with customers to address any discrepancies.
• Assist with any projects or other tasks as they arise.

Requirements

• 3+ years of experience in Accounts Receivables related role required
• Ability to work in a fast-paced, multi-task environment
• Strong customer service and phone skills
• Work well with a team
• A positive attitude with a desire to go the extra mile
• Ability to solve complex problems and think creatively
• Proficiency with Microsoft Outlook, Excel, and Word is a must.

** The pay range for this role is $22.00 to $26.00 per hour. Actual compensation will be based on qualifications and other factors determined by law **