Accounts Receivable Specialist: Client Billing

DRDA, LLC; Houston (TX); Presencial; USD 42 000 - 54 000; Tempo integral

Resumo da oferta

DRDA, LLC is seeking an Accounts Receivable Clerk to support client billing and payment collection. You will ensure invoices, payments, statements, and communications are handled accurately and professionally.

Responsibilities include preparing invoices, posting payments, monitoring status, and responding to billing questions while maintaining confidentiality and precise records. Strong attention to detail, ability to multitask, and experience with accounting systems are preferred.

Qualificações

• Prior experience as an Accounts Receivable Clerk, Billing Clerk, Collections Clerk, or similar administrative/accounting support role preferred.
• Solid understanding of basic accounting principles, accounts receivable processes, payment posting, and collection practices.
• Understanding of fair credit practices and collection regulations preferred.
• Strong attention to detail and ability to maintain accurate records.
• Ability to manage multiple tasks, follow up consistently, and maintain organized documentation.
• Comfort working with accounting, billing, payment, and client management systems.

Responsabilidades

• Prepare, send, and support client invoices, statements, payment reminders, and account communications.
• Monitor the On Hold list and add or remove client holds as appropriate based on account status and internal direction.
• Monitor failed payments, research payment issues, and remove or correct payments when needed.
• Monitor activity to ensure payments are posting correctly and to the correct client ID.
• Post and process client payments accurately and timely in the appropriate systems and payment portal.
• Review Accounts Receivable reports to identify outstanding balances, credit balances, retainers, payment issues, and accounts requiring follow-up.
• Make collection calls and send collection emails in a professional, client-service-focused manner.
• Monitor and respond to emails sent to the Accounts Receivable inbox.
• Answer client questions regarding invoices, balances, payment status, and account details.
• Obtain and securely maintain payment information as appropriate, including saving payment information in Document Management System when required.
• Track, organize, and maintain emails, letters, call notes, payment notes, and billing notes related to client accounts.
• Monitor retainer balances and credit balances and make adjustments or escalate issues when needed.
• Communicate recurring billing, payment, or account concerns to the Accounts Receivable Manager.
• Maintain confidentiality and accuracy when handling client financial and account information.

Conhecimentos

Customer service

Communication skills

Organizational skills

Attention to detail

Client communications

Collections

Follow-through

Team collaboration

Formação académica

Bachelor's degree in Accounting/Finance/Business

Five years AR/Finance experience without a degree

Descrição da oferta de emprego

DRDA, LLC is seeking an Accounts Receivable Clerk to support client billing and payment collection. You will ensure invoices, payments, statements, and communications are handled accurately and professionally.

Responsibilities include preparing invoices, posting payments, monitoring status, and responding to billing questions while maintaining confidentiality and precise records. Strong attention to detail, ability to multitask, and experience with accounting systems are preferred.