Accounts Receivable Specialist

Dayforce HCM; United States; Remote; USD 45,000 - 60,000; Full time

Job summary

A leading company is seeking an Accounts Receivable Specialist to manage cash collections and resolve invoice discrepancies. The role involves engaging with clients, collaborating with departments, and maintaining accurate account documentation. Ideal candidates will have strong customer service skills and experience in collections.

Qualifications

• At least 2 years of recent experience in business-to-business collections.
• 2 or more years in a customer service and/or accounts receivable role.

Responsibilities

• Collection efforts on all accounts over 30 days past due.
• Identify and research account discrepancies and adjust accordingly.

Skills

Customer Service

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

The Accounts Receivable Specialist carries primary responsibilities that include cash collections, placing collection calls; researching and resolving invoice discrepancies for correction as well as administrative duties to ensure efficient, timely and accurate payments on accounts.

Duties & Responsibilities:
• Collection efforts on all accounts over 30 days past due
• Report any situations or issues needing attention to Management
• Collaborate with other departments to gather necessary information or support for accountcollections
• Engage with clients through phone, email, and mail, maintaining a professional tone
• Assist and support other department needs
• Identify and research account discrepancies and adjust accordingly in timely manner
• Document information on accounts with names, numbers, and facts gathered regardingcollections or invoice discrepancies and resolutions
• Acknowledge the specific responsibilities involved in safeguarding sensitive data within this role
• Performs other duties as assigned to ensure effective operation of the department and thecompany
• Live by and promote Verisma core values

Minimum Qualifications:
• Minimum high school diploma required or GED equivalent
• At least 2 years of recent experience in business-to-business collections
• 2 or more years in a customer service and/or accounts receivable role
• Demonstrate strong customer service skills with external customers, vendors, visitors, coworkers, and management
• Maintain concise and effective written and verbal communication skills
• Aspire to excellence in both work performance and customer service
• Exhibit courtesy in all interactions while representing the Company
• Must possess working knowledge of Microsoft Office applications
• Physical demands will require regularly sitting, standing, walking, talking, and listening; frequentuse of hands and fingers for typing and reaching; occasionally lifting/moving up to 25 lbs
• Work environment will be clerical in nature with standard office equipment (computers, phones, photocopiers, filing cabinets, fax machines)