Accounts Receivable Specialist

OTR Solutions; Roswell (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Pet Insurance

401(k) with Company Matching

Generous PTO

Weekly Catered Lunches

Company Paid Holidays

Volunteer Days

Job summary

OTR Solutions, an innovator in transportation financing, seeks an Accounts Receivable Specialist to manage its I2C processes for thousands of clients. You will monitor payments, resolve overdue balances, and liaise with carriers, brokers and clients to maintain steady cash flow.

The role emphasizes strong communication, organizational skills, and customer service, with responsibilities spanning payments tracking, dispute resolution, and administrative support for assigned accounts.

Qualifications

• Bachelor’s degree in Business or related field.
• Strong communication, organizational and problem-solving skills.
• Proven customer service experience and professionalism.
• Ability to handle difficult conversations and multitask effectively.

Responsibilities

• Consult with customers to determine payment status and resolve overdue payments.
• Monitor accounts, identify payment trends, and communicate issues to appropriate parties.
• Track payments on client invoices to ensure timely payments.
• Advise clients of necessary actions and strategies for debt repayment.
• Organize and record information about financial status of clients and collection efforts.

Skills

Communication skills

Organizational skills

Problem solving

MS Excel proficiency

Customer service

Team player

Multitasking

Education

Bachelor’s degree in Business

Tools

MS Excel

Job description

OTR Solutions is an innovator in the transportation industry providing a suite of factoring, fuel, and business management focused solutions. We help new and established companies get fast access to the funds they need for daily operations. As a Private Equity backed FinTech company, we are looking to grow our best-in-class financial organization.

OTR has been recognized as a “Top Workplace” by the Atlanta Journal-Constitution since 2016!

As anAccounts Receivable Specialist, you are a key facilitator in OTR’s critical Invoice-to-Cash (“I2C”) process, working with our robust portfolio of more than 10k transportation clients to maintain an efficient cash flow cycle. You will act as liaison and collaborator between carriers, brokers, shippers, and other stakeholders to facilitate ease of business flow and resolve issues. You will monitor accounts, track payments, and provide customer service and support. You will be responsible for collecting payments on behalf of OTR and our clients. You will act as liaison between clients, and debtors to facilitate any financial issues that arise.

Responsibilities:

• Consult with customers to determine payment status and resolve overdue payments
• Monitor accounts, identify payment trends, and communicate issues to appropriate parties
• Track payment on client invoices to ensure timely payments
• Reconcile internal receipts to open invoicesAdvise clients of necessary actions and strategies for debt repayment
• Organize and record information about financial status of clients and collection efforts
• Obtain cleared checks, invoices and back-up for accounts that remit to third parties
• Proactively identity fraud delays in payment
• Contact bond companies to file claims and write letters for delinquent accounts
• Provide client support and perform various administrative functions for assigned accounts
• Communicate with the team about the activity of daily operations

What we look for:

• Bachelor’s degree in Business or related field
• Exceptional communication, organizational, and problem-solving skills
• Team player with multi-tasking and prioritizing abilities
• Professionalism and strong customer service skills
• Ability to handle difficult conversations
• Proficiency in MS Excel and related computer knowledge

Perks and Benefits:

OTR provides a competitive, comprehensive compensation package for our full-time employees:

• Eligibility for Individual and Company bonus programs
• Pet Insurance, Paid Family Leave, Employee Assistance Program
• Fully Paid Maternity Leave
• 401(k) with Company Matching
• Generous PTO, Sick/Mental Health Days, Flex Holidays + Company Paid Holidays
• Travel Stipend to support Work Life Balance
• Leadership Development and Training
• Continuous Learning + Professional enhancements
• Weekly Catered Lunches + Casual Dress Code
• Company Paid Fitness Membership
• Volunteer Days and Opportunities with Company-Partnered Charities
• Internal Inclusion programs

OTR’s mission is to create exceptional value for our clients by providing industry leading financing and back-office solutions. Three pillars that are crucial to supporting that mission are outstanding customer service, technology that creates efficiency for ourselves and our customers, and a culture that provides the opportunity for employees to achieve greatness.

OTR Solutions is an Equal Opportunity Employer