Accounts Receivable Specialist

Javits Center; New York (NY); On-site; USD 41,000 - 44,000; Full time

Job summary

Javits Center in New York, NY is seeking an Accounts Receivable Specialist to manage the complete AR cycle, including invoicing, payments, deposits, and documentation. This role requires accuracy, timeliness, and compliance with financial policies while supporting reporting and audit activities.

The position offers an hourly range of $30.00 to $32.00 and is full-time, onsite. Candidates should have at least three years of AR experience and be proficient with NetSuite ERP and Microsoft Office.

Qualifications

• Three years of related AR experience.
• Proficiency with NetSuite ERP.
• Proficiency with Microsoft Office preferred.
• Excellent verbal and written communication skills.
• High level of integrity and ability to handle confidential information.

Responsibilities

• Prepare and issue customer invoices, including deposit invoices where applicable.
• Contact and follow up with past-due customers in accordance with current collection policy and document collection activities in NetSuite.
• Prepare cash receipts for deposit, scan, and process remote electronic bank deposits; communicate to appropriate groups.
• Process customer payments, including checks, credit cards, and electronic transfers, ensuring accurate application within NetSuite.
• Maintain a record of customer disputes and their status.
• Review and validate customer disputes with the responsible service department; secure required approvals and process refunds or credit memos in the ERP, documenting final resolution.
• Research, prepare, and record credit memo requests in the ERP system, as needed.
• Support reporting activities, including accounts receivable reconciliations, audit requests, and banking-related inquiries.
• Respond to and resolve chargebacks in coordination with internal teams.

Skills

Verbal and written communication

Integrity and confidentiality

Tools

NetSuite ERP

Microsoft Office

Job description

Position Title: Accounts Receivable Specialist

Department: AR/Finance Solutions

Accounts Receivable Manager

Classification: Non-exempt

Hourly Compensation Range: $30.00 - $32.00

Company Overview:

Javits Center is considered the busiest convention center in the United States, hosting the world's leading conventions, trade shows, and special events on Manhattan's West Side. These large-scale events have generated billions of dollars in annual economic activity for New York City and New York State, supporting thousands of jobs in and around the facility. Located on 11th Avenue between West 34th Street and West 40th Street, the iconic structure has played a prominent role in New York’s recovery and resurgence, and with a state-of-the-art expansion project recently completed, the venue features more than 850,000 square feet of total exhibition space, two new floors of meeting room space, a rooftop pavilion and terrace, as well as a range of catering, sustainability, and technology services.

Position Summary:

The Accounts Receivable Specialist is responsible for processing and maintaining system records for all receivable transactions at Javits Center. This role manages the complete accounts receivable cycle, including customer invoicing, payment collection and application, deposit processing, and related documentation.

The position plays a key role in ensuring accuracy, timeliness, and compliance with established financial policies and procedures, while supporting reporting, reconciliation, and audit efforts.

The hiring range for this position is $30.00–$32.00 per hour. The rate of pay offered will depend upon the candidate’s relevant skills and experience. Interested candidates must be willing to work full-time onsite at the Javits Center.

Essential Functions

• Prepare and issue customer invoices, including deposit invoices where applicable.
• Contact and follow up with past-due customers in accordance with current collection policy and document collection activities in the NetSuite ERP system.
• Prepare cash receipts for deposit, scan, and process remote electronic bank deposits; communicate to appropriate groups.
• Process customer payments, including checks, credit cards, and electronic transfers, ensuring accurate application within the NetSuite ERP system.
• Maintain a record of customer disputes and their status.
• Review and validate customer disputes with the responsible service department; secure required approvals and process refunds or credit memos in the ERP, documenting final resolution.
• Research, prepare, and record credit memo requests in the ERP system, as needed.
• Support reporting activities, including accounts receivable reconciliations, audit requests, and banking-related inquiries.
• Respond to and resolve chargebacks in coordination with internal teams.

Required Qualifications

• At least three years of related experience.
• Experience using the NetSuite ERP system required.
• Proficiency in Microsoft Office preferred.
• Excellent verbal and written communication skills.
• High level of integrity and ability to handle confidential information.

Equal Employment Opportunity, Non-Discrimination, and Reasonable Accommodation

The Jacob K. Javits Convention Center of New York is an Equal Opportunity Employer. We are committed to a workplace free of discrimination and harassment and to providing equal employment opportunity to all qualified applicants and employees. Employment decisions are made without regard to race, color, religion/creed, national origin, citizenship or immigration status, sex (including pregnancy, childbirth, and breastfeeding/lactation), sexual orientation, gender identity or expression, age, disability, genetic information or predisposing genetic characteristics, familial status, marital status, partnership status, caregiver status, height, weight, military status, veteran status, unemployment status, sexual and reproductive health decisions, status as a victim of domestic violence, stalking, or sex offenses, or any other status protected by applicable federal, state, or local law.

We provide reasonable accommodations to qualified individuals with disabilities, and for religious observances and practices, consistent with applicable law. If you need an accommodation to participate in the application or interview process, please contact Human Resources.