Accounts Receivable Specialist

Ledgent Finance & Accounting; Los Angeles (CA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Ledgent Finance & Accounting is seeking an Accounts Receivable Specialist in Los Angeles for a hybrid role. You will manage the full AR cycle, including invoicing, cash applications, and collections, partnering with Sales and Operations to optimize cash flow.

The ideal candidate has at least 2 years in AR, strong Excel skills, and experience with high-volume accounts in tech, SaaS, or telecom environments. California-based hybrid schedule offered.

Qualifications

• 2+ years of accounts receivable experience with a focus on collections and cash applications.
• Experience managing high-volume customer accounts.
• Strong understanding of billing procedures and account reconciliations.
• Excellent communication and problem-solving abilities.
• Experience in telecommunications, technology, SaaS, or recurring revenue environments is highly preferred.

Responsibilities

• Prepare, review, and distribute customer invoices with billing accuracy and contract compliance.
• Apply daily customer payments (ACH, wire, lockbox) and maintain records in the accounting system.
• Proactively manage collections and communicate with customers on balances and discrepancies.
• Reconcile customer accounts and resolve short payments, deductions, and disputes promptly.
• Monitor aging reports and escalate delinquent accounts as needed.
• Collaborate with Sales, Customer Success, and Operations to resolve billing issues.
• Assist month-end close with AR reconciliations, reporting, and schedules.
• Generate weekly/monthly AR reports with updates on collection efforts and cash receipts.
• Maintain accurate customer records and audit-ready documentation.
• Identify opportunities to streamline billing and collection processes.

Skills

Accounts receivable

Cash applications

Excel

Communication

Customer service

Tools

Excel

Accounting software

Job description

A growing telecommunications company is seeking an Accounts Receivable Specialist to support the full customer billing and collections cycle. This role will work closely with customers, sales, and accounting teams to ensure timely collections, accurate invoicing, and strong cash flow management. The ideal candidate is detail-oriented, customer-focused, and experienced managing high-volume receivables in a fast-paced environment.

This is a hybrid work schedule in Los Angeles, CA.

Responsibilities

• Prepare, review, and distribute customer invoices while ensuring billing accuracy and compliance with contract terms and service agreements.
• Apply daily customer payments, ACH transactions, wire transfers, and lockbox receipts while maintaining accurate records within the accounting system.
• Proactively manage collections efforts by communicating with customers regarding outstanding balances, payment discrepancies, and overdue accounts.
• Reconcile customer accounts, investigate unapplied cash, and resolve short payments, deductions, and billing disputes in a timely manner.
• Monitor aging reports and identify delinquent accounts, escalating collection concerns to management when appropriate.
• Collaborate with internal departments, including Sales, Customer Success, and Operations, to resolve customer billing issues and improve collection processes.
• Assist with month-end close responsibilities, including AR reconciliations, reporting, and preparation of supporting schedules.
• Generate weekly and monthly accounts receivable reports, providing updates on collection efforts, cash receipts, and outstanding balances.
• Maintain accurate customer records and ensure all account documentation is organized, complete, and readily accessible for audit purposes.
• Identify opportunities to streamline billing and collection procedures while contributing to process improvement initiatives.

Qualifications

• 2+ years of accounts receivable experience with a focus on collections and cash applications.
• Experience managing high-volume customer accounts.
• Strong understanding of billing procedures and account reconciliations.
• Intermediate to advanced Excel skills.
• Excellent communication, customer service, and problem-solving abilities.
• Experience within telecommunications, technology, SaaS, or recurring revenue environments is highly preferred.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.

We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.