Accounts Receivable Specialist I

TransPak; San Jose (CA); Remote; USD 34,440 - 38,572; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Life Insurance

Paid Time Off

Paid Sick Leave

Holiday Pay

Job summary

TransPak is seeking an Accounts Receivable Specialist I to join our team in a 100% remote capacity. You will own a book of AR, perform collections, and support month-end closes from your home office.

The role requires strong Excel skills (Pivot Tables, V-Lookups) and prior AR experience. You will balance daily AR activities and help resolve billing issues while collaborating with multiple departments. Location flexibility supports cross-state work in the U.S.

Qualifications

• High School graduate or GED.
• Motivation, strong work ethic and ability to prioritize.
• Effective interpersonal skills.
• Comfortable working cross functionally with other teams/departments.

Responsibilities

• Handle accounts receivable collections, communicating with customers about payment confirmations and discrepancies.
• Enter data into accounts receivable general ledger accounts.
• Process daily customer credit card payments.
• Review billing records to research double-pay issues or billing errors delaying payment.
• Collect on all open AR for assigned alphabet segment.
• Cash posting.
• Communicate with customers and internal staff to resolve invoice disputes.
• Monitor the credit department email inbox.
• Process customer credit applications; credit reference checks and D&B reports.
• Support other AR projects as requested by Manager.

Skills

Interpersonal skills

Prioritization

Cross-functional collaboration

Motivation

Education

High School diploma or GED

Tools

Excel

Job description

Who We Are

Originally founded in Silicon Valley in 1952, we’ve been a private, family owned and operated business since 1969. We are humbled by the long-term relationships with our customers, earned through the packaging solutions we offer, including design, engineering, testing, manufacturing, and fulfillment of custom and stock packaging

Who We Are

Originally founded in Silicon Valley in 1952, we’ve been a private, family owned and operated business since 1969. We are humbled by the long-term relationships with our customers, earned through the packaging solutions we offer, including design, engineering, testing, manufacturing, and fulfillment of custom and stock packaging

Your Role

Accounts Receivable Specialist I

Work Location

100% Remote/Virtual. You must be located in AL, AZ, CA, GA, NY, OR, TX or WA states

Compensation

$25.00 to $28.00 per hour. The offered base compensation may vary depending on factors including location, local market data and your unique skills, and experience

Benefits

• Medical
• Dental
• Vision
• 401k
• Life Insurance
• Paid Time Off
• Paid Sick Leave
• Holiday Pay

As an Accounts Receivable Specialist I with us, you'll own a book of accounts while working in a fast-paced environment, primarily supporting our Collections needs. You’ll balances daily and month end accounts receivable to general ledger balances and investigate outstanding invoices, making collection calls, negotiating payment terms, and processing liens for collections, when necessary

Essential Functions

What You’ll Be Doing

• Responsible for accounts receivable collections, communicating with customers about payment confirmations, maintaining department email inbox, billing discrepancies and questions; working with the customer service department to resolve discrepancies
• Enters data into accounts receivable general ledger accounts
• Daily - Processing Customer Credit Card Payments
• As Needed – Review Billing records to research double pay issues or billing errors which cause delay in payment
• Collect on all open AR for assigned part of the alphabet
• Cash posting
• Communicating with customers and internal staff to resolve invoice dispute issues.
• Monitoring credit department email inbox
• Processing customer credit applications; Credit Reference Check and D&B Reports
• Other AR projects as requested by Manager

Required

What We’d Like to See from You

• High School graduate or GED
• High level of motivation, strong work ethic and ability to prioritize
• Effective interpersonal skills
• Comfortable working cross functionally with other teams/departments

Highly Desired

• 1-3 years’ experience in collections processes and A/R cycle
• Excellent aptitude with Math and Excel (Equations, V-Lookups, Pivot Tables, etc.)
• Basic understanding of principles of Finance and Accounting