Accounts Receivable Specialist

Top Echelon Software, LLC; Gardner (MA); On-site; USD 34,000 - 49,000; Full time

Job summary

Top Echelon Software, LLC is seeking an experienced Accounts Receivable Specialist to own day-to-day AR activities in a fully onsite role in Gardner, MA. You will manage invoicing, cash application, reconciliations, and collections, and interact with customers to follow up on balances while maintaining accurate records.

This hands-on position requires 2+ years AR experience, attention to detail, and proficiency with ERP and MS Office.

Qualifications

• 2+ years of Accounts Receivable experience.
• Hands-on collections experience with direct customer communication.
• Strong invoicing, cash application, reconciliation, and aging reports knowledge.
• Detail-oriented with strong organizational skills.
• Accounting degree preferred; experience acceptable as alternative.

Responsibilities

• Manage day-to-day Accounts Receivable activities, including invoicing, cash application, account reconciliation, and collections.
• Complete daily bank reconciliations and ensure transactions are accurately recorded and discrepancies are addressed.
• Proactively follow up with customers regarding outstanding balances and payment status through phone and email.
• Review AR aging and take action on past-due accounts, including credit holds and further collection efforts.
• Investigate account discrepancies and disputes and work toward timely resolution.
• Maintain credit hold information and prepare regular collections reports for management.
• Verify customer balances and respond to credit reference requests.
• Review credit references for new customers.
• Calculate and accrue monthly commissions.
• Process credit card purchases and assist with month-end accruals.
• Collect and maintain required tax-exempt certificates and W-9 documentation.
• Assist with balance sheet reconciliations.
• Provide backup Accounts Payable support as needed.
• Provide additional accounting and administrative support to the finance team.

Skills

Accounts Receivable

Collections

Invoicing

Cash application

Account reconciliation

Microsoft Office

Education

Accounting degree

Tools

ERP systems

Microsoft Excel

Financial software

Job description

Accounts Receivable Specialist

$30/hour | Full-Time | Onsite

We are seeking an experienced Accounts Receivable Specialist to join an established organization and take ownership of day-to-day Accounts Receivable activities.

This is a hands-on role for someone who genuinely enjoys AR and takes pride in keeping accounts accurate, reconciliations current, and collections moving. The right person will be comfortable communicating directly with customers, following up on outstanding balances, researching discrepancies, and ensuring important details don't fall through the cracks.

This is a great opportunity for someone looking for a stable, long-term individual contributor role where they can take ownership of their responsibilities and become a trusted member of the team.

What You'll Be Doing

• Manage day-to-day Accounts Receivable activities, including invoicing, cash application, account reconciliation, and collections.
• Complete daily bank reconciliations and ensure transactions are accurately recorded and discrepancies are addressed.
• Proactively follow up with customers regarding outstanding balances and payment status through both phone and email communication.
• Review AR aging and take appropriate action on past-due accounts, including credit holds and additional collection efforts when necessary.
• Investigate account discrepancies and customer disputes and work toward timely resolution.
• Maintain accurate credit hold information and prepare regular collections reporting for management.
• Verify customer balances and respond to credit reference requests.
• Review credit references for new customers.
• Calculate and accrue monthly commissions.
• Process credit card purchases and assist with month-end accruals.
• Collect and maintain required tax-exempt certificates and W-9 documentation.
• Assist with balance sheet reconciliations.
• Provide backup Accounts Payable support as needed.
• Provide additional accounting and administrative support to the finance team.
• Maintain accurate records while handling sensitive financial information with discretion and confidentiality.

What We're Looking For

• 2+ years of Accounts Receivable experience.
• Hands-on collections experience with the confidence to communicate directly with customers regarding past-due balances.
• Strong understanding of invoicing, cash application, account reconciliation, aging reports, and resolving account discrepancies.
• Excellent attention to detail with a consistent approach to completing daily and recurring responsibilities.
• Strong organizational and time-management skills with the ability to independently manage priorities and follow through.
• Comfortable working as part of a smaller team and pitching in where needed.
• Proficiency with Microsoft Office and computerized accounting/ERP systems.
• Experience with accruals is preferred.
• Accounting degree preferred; an equivalent combination of education and relevant experience will also be considered.
• Previous experience within a manufacturing or similar business environment is helpful but not required.

Work Environment

This is a fully onsite position in a professional office environment. The role involves regular computer and accounting-system use and collaboration with colleagues across the organization.

The ideal person will enjoy being part of a close-knit workplace, be comfortable in a straightforward and hands-on environment, and value becoming a dependable, long-term member of the team.

Compensation: $30.00 per hour

This job description is intended to describe the general nature and level of work performed. Responsibilities may be modified or reassigned based on business needs.